Temporary B2B and Direct Sales Customer Service Specialist - Nebraska, Omaha

The announced job offer is made public by the firm: Omaha Steaks International, Inc and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Nebraska at the city Omaha, in the country US - at this current ZipCode: 68101

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Job Summary:

Provide customer service and sales support to internal sales representatives and customers. Works with the sales staff to ensure customer expectations are met. Works with supervisor to create processes to increase efficiency.

Areas of Responsibility:

• Serves customers and sales team by handling customer service inquiries and resolving order issues for B2B and the Steak Advisor Team.
• Schedules call back requests for agents.
• Monitors agents schedules and reassigns pending callbacks if needed
• Help monitor support queues for requests to be handled or referred to other areas of the company for resolution
• Assist Operations Team with various reporting tasks
• Special projects as time permits

Knowledge, Skills and Abilities:

• High School diploma or equivalent
• 2-4 year college degree or equivalent preferred in Business or Marketing
• 1 year of customer service experience in a sales environment preferred
• Experience with MS Office and Internet
• Experience with Salesforce, other sales databases
• AS400 knowledge preferred