Technician-Help Desk Senior - HS IS Logistics Customer Support CorporatePermanent
Tennessee, Memphis - 37501Job Simplification
The announced job offer is made public by the firm: Baptist Memorial Health and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Tennessee at the city Memphis, in the country US - at this current ZipCode: 37501
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Job Overview
Summary
Provide support to employees or internal customers in resolving complex or escalated technology issues. Ensure the proper day-to-day operation of internal technology applications and equipment. Troubleshoot software and hardware issues on laptops, desktops, tablets, smartphones, servers, and/or network equipment. Perform updates, repairs, upgrades, backups, and other maintenance tasks. May also handle phone and email assistance as well. Incumbent is subject to overtime, callback, and on-call as required. Perform other duties as assigned.
Responsibilities
Provides high level technical assistance to computer system users.
Solves complex problems dealing with a variety of concrete variables by interpreting written and verbal information and screen shots or other data supplied.
Maintains current and advanced knowledge of hospital information systems, software, networks and telecommunications technologies.
Uses advanced tools, advanced knowledge and experience to analyze, diagnose and resolve problems.
Acts as a knowledge author by composing new support documentation and evaluating and maintaining existing support documentation.
Provides leadership and direction to junior information systems staff.
Completes assigned goals.
Requirements, Preferences and Experience
Experience
Preferred: Bachelors degree or greater than 3 years experience dependent on education.
Minimum: Minimum of three years of related experience.
Licensure, Registration, Certification
Minimum: DRIVER'S LICENSE (CURRENT)
About Baptist Memorial Health Care
At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.
At Baptist, We Offer:
Competitive salaries
Paid vacation/time off
Continuing education opportunities
Generous retirement plan
Health insurance, including dental and vision
Sick leave
Service awards
Free parking
Short-term disability
Life insurance
Health care and dependent care spending accounts
Education assistance/continuing education
Employee referral program
Job Summary:
Position: 3016 - Technician-Help Desk Senior
Facility: BMHCC Corporate Office
Department: HS IS Logistics Customer Support Corporate
Category: Information Systems
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Memphis
Located in the Memphis metro area
IND123
Provide support to employees or internal customers in resolving complex or escalated technology issues. Ensure the proper day-to-day operation of internal technology applications and equipment. Troubleshoot software and hardware issues on laptops, desktops, tablets, smartphones, servers, and/or network equipment. Perform updates, repairs, upgrades, backups, and other maintenance tasks. May also handle phone and email assistance as well. Incumbent is subject to overtime, callback, and on-call as required. Perform other duties as assigned.
Responsibilities
Provides high level technical assistance to computer system users.
Solves complex problems dealing with a variety of concrete variables by interpreting written and verbal information and screen shots or other data supplied.
Maintains current and advanced knowledge of hospital information systems, software, networks and telecommunications technologies.
Uses advanced tools, advanced knowledge and experience to analyze, diagnose and resolve problems.
Acts as a knowledge author by composing new support documentation and evaluating and maintaining existing support documentation.
Provides leadership and direction to junior information systems staff.
Completes assigned goals.
Requirements, Preferences and Experience
Experience
Preferred: Bachelors degree or greater than 3 years experience dependent on education.
Minimum: Minimum of three years of related experience.
Licensure, Registration, Certification
Minimum: DRIVER'S LICENSE (CURRENT)
About Baptist Memorial Health Care
At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.
At Baptist, We Offer:
Competitive salaries
Paid vacation/time off
Continuing education opportunities
Generous retirement plan
Health insurance, including dental and vision
Sick leave
Service awards
Free parking
Short-term disability
Life insurance
Health care and dependent care spending accounts
Education assistance/continuing education
Employee referral program
Job Summary:
Position: 3016 - Technician-Help Desk Senior
Facility: BMHCC Corporate Office
Department: HS IS Logistics Customer Support Corporate
Category: Information Systems
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Memphis
Located in the Memphis metro area
IND123
Employer Overview
Baptist Memorial Health
Tennessee, Memphis - 37501- Agency