Technical Support Representative - South Dakota, Not Specified

The announced job offer is made public by the firm: Prospera Technologies Ltd. and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of South Dakota at the city Not Specified, in the country US - at this current ZipCode:

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Prospera is the largest vertically integrated agricultural-based artificial intelligence company in the world. Utilizing multiple forms of ag technology, Prospera s products aid growers in optimizing their crop yield through early detection of pests, crop nutrient deficiencies, and so much more. Join an elite team at the edge of ag-tech innovation!

We offer a competitive compensation based on experience, 401k, health insurance, and vacation along with an outstanding team culture!

Responsibilities:
As a Technical Support Representative, you will be responsible for the support of the technology product portfolio for new and existing customers.

You will also be responsible for dealer and end-user customer technical support, primarily over the phone and through Live Chat.

This position requires excellent listening skills, a calm demeanor, technical knowledge of electrical and electronic circuitry, and a willingness to work technical issues through to resolution. Includes answering questions regarding equipment installation, service, troubleshooting, website, and App navigation. Additional duties include assisting in the development of dealer and end-user reference material and training curriculum.

Skills and Qualifications:

• 3+ Years of relative experience
• Associates or Bachelor s degree in Agriculture, Engineering, Irrigation or other field related to production agriculture is preferred
• Must have the ability and personality to calmly de-escalate tense situations in the field and on the phone
• Effectively communicate technical solutions, ideas, and questions
• Ability to work in a team environment to balance high call volume and multiple priorities
• The ability to clearly communicate technical information to colleagues and customers

Can be an advantage:

• Organize and manage multiple, simultaneous priorities
• Precision agriculture experience
• Customer Service experience
• Understanding of various crops and farming practices
• Ability to read, write and speak in both Spanish and English

. Date posted: 10/14/2022