Technical Service Advisor Diesel - French - New York, New York City (Manhattan)

The announced job offer is made public by the firm: Aston Carter and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of New York at the city New York City (Manhattan), in the country US - at this current ZipCode:

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Description:

What We Need We are looking for a Remote Technical Service Advisor who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization. Are you: • Knowledgeable in and have previous hands-on mechanical experience with Medium Duty and Heavy Duty Trucks? • Driven by providing an extraordinary customer experience? As the Remote Technical Service Advisor, you will work from home in an inbound call center environment. You will use your experience to review requests from automotive repair shops and approve or decline repairs based on the client's Policies. A Day in the Life • Leverage your technical skills while working from home. • Respond to incoming calls from drivers and suppliers to resolve inquiries regarding both technical and non-technical work • Provide service assistance and directions to drivers and clients • Answering supplier calls and creating electronic repair invoices • Negotiating repair prices when appropriate and reviewing requests for compliance with client policy and Element's standard operating procedures • Issuing authorizations for valid repairs to manage the client's vehicle maintenance repair costs and ensure vehicle downtime is kept to a minimum • Making outbound calls to help initiate service and follow up on service or to resolve open issues

Skills:

Customer service, automotive industry, automotive mechanics, call center, computer skills, ase certified mechanic, ase certified

Top Skills Details:

Customer service,automotive industry,automotive mechanics

Additional Skills & Qualifications:

Requirements • Must be bilingual English and French • High school diploma or equivalent required • Active ASE Certification would be preferred • 3-5 years of hands on automotive mechanical experience preferred • Communication, negotiation, and decision-making skills • Team player who enjoys working with clients and repair shops on a daily basis • Ability to work independently with minimal supervision • Availability to work evenings, weekends, and holidays

Experience Level:

Expert Level

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.