Technical Infrastructure Engineering Specialist Levels 1-7Permanent
New York, Not Specified -Job Simplification
The announced job offer is made public by the firm: Metropolitan Transportation Authority and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Engineering and the jobs location is in the state of New York at the city Not Specified, in the country US - at this current ZipCode:
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Job Overview
Job Information
Job Title: Technology Infrastructure Engineering Specialist Levels 1-7
Salary Range: Level 1: Min. $58,155 Mid: $77,540 Max: $96,925
Level 2: Min. $60,870 Mid: $81,160 Max: $101,449
Level 3: Min. $63,584 Mid: $84,779 Max: $105,974
Level 4: Min. $67,987 Mid: $90,649 Max: $113,311
Level 5: Min. $78,039 Mid: $104,052 Max: $130,064
Level 6: Min: $83,321 Mid: $111,095 Max: $138,869
Level 7: Min: $89,411 Mid: $119,215 Max: $149,019
POINTS: Level 1 - 208
Level 2 - 245
Level 3 - 282
Level 4 - 342
Level 5 - 479
Level 6 - 551
Level 7 - 634
Dept/Div: MTA Information Technology/Office of IT Product Management
Supervisor: Lead MiddlewareTechArch Support
Location: BSC 333 West 34th St New York NY 10001
Hours of Work: 9:00AM - 5:30PM (7.5 hours/day)
In order to protect our employees and continue to provide safe and reliable service to our communities, as of November 14, 2021 we are requiring all new MTA hires to be fully vaccinated against COVID-19 prior to their start date. MTA will consider exceptions for religious and medical reasons, where appropriate. "Fully vaccinated" means you must have both doses of a 2-dose vaccine and two weeks have elapsed since the second dose, or have received 1 dose of a 1-dose vaccine and two weeks have elapsed since the dose. Proof of your vaccination status in the form of a CDC vaccine card must be submitted prior to your start date.
Summary
The purpose of this position is to provide information technology functions to support the design, implementation, enhancement and maintenance of systems applications and/or related software functions in the Middleware realm. For the higher level, this position is to perform technology engineering/cloud computing work that is focused on one or more components of the technical architecture of the environments.
Responsibilities
Level 1
Provides routine preventative maintenance on assigned technologies, following established procedures to ensure availability and functioning of systems.
Assists in executing tests and reporting on system performance to support implementation to one or more components of the infrastructure.
Performs basic troubleshooting and escalates issues as appropriate to ensure effective resolution of technical problems.
Monitor environment logs and conduct research to identify potential technical issues.
Participates on project teams, providing information and documentation and executing well defined changes under guidance to ensure the infrastructure meets organization needs.
Level 2
Same responsibilities as Level 1 with the following additional responsibilities:
Provides standard and non-standard maintenance on assigned technologies, choosing from among a number of different procedures to ensure availability and functioning of systems.
Executes tests and report on system performance to support implementation to one or more components of the infrastructure.
Performs standard and non-standard troubleshooting and escalates issues as appropriate to ensure effective resolution of technical problems.
Monitor system performance and document system errors in order to suggest improvements that will better meet user needs.
Interfaces with users on specific issues and needs to effectively coordinate system resources.
Level 3
Same responsibilities as Level 2 with the following additional responsibilities:
Repairs, maintains and provides preventative maintenance for an area of the infrastructure to ensure systems availability targets are met.
Implements changes to one or more components of the infrastructure, executing tests and reporting on performance, to meet requested needs.
Troubleshoots hardware and software problems by analyzing a chain of events and applying technical knowledge following established procedures and standards to resolve immediate customer needs.
Maintains and updates existing documentation and standard operating procedures to ensure accurate and timely information is available for assigned systems.
Works with more experienced colleagues and other IT technical resources to improve coordination of infrastructure requirements and analyze issues as they arise
Participate in the evaluation of new products and technologies, under the direction and guidance of senior colleagues, relevant to assigned infrastructure area to enhance technology engineering service value.
Level 4:
Same responsibilities as Level 3 with the following additional responsibilities:
Executes to the defined product lifecycle, manages the product lifecycle for a component of the infrastructure, proposes changes for implementation, gathers data and analyzes capacity and performance to assure operational availability.
Analyzes the current state of the infrastructure and identifies opportunities for improvement to ensure systems meet business needs. Contributes to changes to established roadmaps, documents them effectively and executes the implementation of changes in their area(s) of responsibility.
Provides ongoing support and troubleshooting for installed technical solutions by analyzing a chain of events and applying technical knowledge, following established procedures and standards to resolve immediate customer needs.
Tests new products and technologies relevant to assigned infrastructure subsets to enhance technology engineering service value. Implements and/or supports the implementation of new technologies for their area of the infrastructure.
Promotes technical standards and supports migration efforts to the future infrastructure to maximize and share learning.
Contributes to disaster recovery and contingency plans related to their area of the infrastructure, where applicable, to provide users with minimal interruptions in service.
Level 5:
Same responsibilities as Level 4 with the following additional responsibilities:
Builds new components of the infrastructure within their domain (e.g., networking, storage) to meet requested needs or needs they may have identified, and in consideration of the current and future architecture. Adds new components to a roadmap, documents them effectively, and directs the testing and implementation of changes.
When provided with an objective to improve performance in their area(s) of technology, develops and implements action plans needed to effect the change.
Researches new technologies/products and their impact on the infrastructure, prepares a preliminary evaluation of technologies/products and associated costs, and develops and presents recommendations to support anticipated future business needs.
Receives performance data and analyzes the performance of installed technologies. Proposes and implements any required changes, including identifying and planning for any resulting impacts on other technologies to optimize system availability and continuity.
Provides ongoing support and troubleshooting for issues escalated from more junior engineers on installed technical solutions to resolve immediate customer needs.
Provides technical leadership to project teams in their area of expertise and/or leads teams to complete projects specific to their area(s) of expertise to maximize and share learning.
Provides guidance and technical coaching to less experienced staff to support effective workflow and develop technical talent.
Level 6:
Same responsibilities as Level 5 with the following additional responsibilities:
Serves as a technical resource for multiple components of the infrastructure to help identify the best technical solutions. Troubleshoots most problems within assigned area(s), providing fault isolation and resolution that may be complicated by technology interdependency.
Participates in planning for the future technical architecture, providing insight into the future of their area of technology in order to continually improve effectiveness and efficiency.
Participates in or leads the development of roadmaps related to their area(s) of expertise to manage and meet identified technology needs.
Participates in the evaluation of new technologies relative to their domain(s) to determine applicability to and best meet the needs of MTA and constituent agencies.
Specifies the monitoring points to assess performance of technologies in their domain(s). Recommends the necessary actions to ensure optimal performance and reliability.
Develops disaster recovery and contingency plans for their domain(s) to provide users with minimal interruptions in service.
Provides technical leadership to project teams in their area of expertise to promote technical understanding and talent development and/or leads teams to complete projects when a project manager has not been assigned.
Contributes to the technical elements of RFPs and RFIs and negotiates with vendors on technical issues to ensure results are delivered in line with user and organization requirements.
Interacts with major providers at the technical expert level to address mission critical issues, evaluates ongoing vendor service level and enforces SLAs and penalties.
Level 7:
Same responsibilities as Level 6 with the following additional responsibilities:
Acts as a technical resource for multiple technologies, with vast knowledge of the capabilities and constraints of technologies supported to continually improve system effectiveness and efficiency.
Demonstrates a strong understanding of the current and future technology architecture, including the inter-operability of technologies to effectively integrate MTA systems and support the long term strategies of the business.
Provides guidance and training to the IT community to maximize and share learning...... click apply for full job details
Job Title: Technology Infrastructure Engineering Specialist Levels 1-7
Salary Range: Level 1: Min. $58,155 Mid: $77,540 Max: $96,925
Level 2: Min. $60,870 Mid: $81,160 Max: $101,449
Level 3: Min. $63,584 Mid: $84,779 Max: $105,974
Level 4: Min. $67,987 Mid: $90,649 Max: $113,311
Level 5: Min. $78,039 Mid: $104,052 Max: $130,064
Level 6: Min: $83,321 Mid: $111,095 Max: $138,869
Level 7: Min: $89,411 Mid: $119,215 Max: $149,019
POINTS: Level 1 - 208
Level 2 - 245
Level 3 - 282
Level 4 - 342
Level 5 - 479
Level 6 - 551
Level 7 - 634
Dept/Div: MTA Information Technology/Office of IT Product Management
Supervisor: Lead MiddlewareTechArch Support
Location: BSC 333 West 34th St New York NY 10001
Hours of Work: 9:00AM - 5:30PM (7.5 hours/day)
In order to protect our employees and continue to provide safe and reliable service to our communities, as of November 14, 2021 we are requiring all new MTA hires to be fully vaccinated against COVID-19 prior to their start date. MTA will consider exceptions for religious and medical reasons, where appropriate. "Fully vaccinated" means you must have both doses of a 2-dose vaccine and two weeks have elapsed since the second dose, or have received 1 dose of a 1-dose vaccine and two weeks have elapsed since the dose. Proof of your vaccination status in the form of a CDC vaccine card must be submitted prior to your start date.
Summary
The purpose of this position is to provide information technology functions to support the design, implementation, enhancement and maintenance of systems applications and/or related software functions in the Middleware realm. For the higher level, this position is to perform technology engineering/cloud computing work that is focused on one or more components of the technical architecture of the environments.
Responsibilities
Level 1
Provides routine preventative maintenance on assigned technologies, following established procedures to ensure availability and functioning of systems.
Assists in executing tests and reporting on system performance to support implementation to one or more components of the infrastructure.
Performs basic troubleshooting and escalates issues as appropriate to ensure effective resolution of technical problems.
Monitor environment logs and conduct research to identify potential technical issues.
Participates on project teams, providing information and documentation and executing well defined changes under guidance to ensure the infrastructure meets organization needs.
Level 2
Same responsibilities as Level 1 with the following additional responsibilities:
Provides standard and non-standard maintenance on assigned technologies, choosing from among a number of different procedures to ensure availability and functioning of systems.
Executes tests and report on system performance to support implementation to one or more components of the infrastructure.
Performs standard and non-standard troubleshooting and escalates issues as appropriate to ensure effective resolution of technical problems.
Monitor system performance and document system errors in order to suggest improvements that will better meet user needs.
Interfaces with users on specific issues and needs to effectively coordinate system resources.
Level 3
Same responsibilities as Level 2 with the following additional responsibilities:
Repairs, maintains and provides preventative maintenance for an area of the infrastructure to ensure systems availability targets are met.
Implements changes to one or more components of the infrastructure, executing tests and reporting on performance, to meet requested needs.
Troubleshoots hardware and software problems by analyzing a chain of events and applying technical knowledge following established procedures and standards to resolve immediate customer needs.
Maintains and updates existing documentation and standard operating procedures to ensure accurate and timely information is available for assigned systems.
Works with more experienced colleagues and other IT technical resources to improve coordination of infrastructure requirements and analyze issues as they arise
Participate in the evaluation of new products and technologies, under the direction and guidance of senior colleagues, relevant to assigned infrastructure area to enhance technology engineering service value.
Level 4:
Same responsibilities as Level 3 with the following additional responsibilities:
Executes to the defined product lifecycle, manages the product lifecycle for a component of the infrastructure, proposes changes for implementation, gathers data and analyzes capacity and performance to assure operational availability.
Analyzes the current state of the infrastructure and identifies opportunities for improvement to ensure systems meet business needs. Contributes to changes to established roadmaps, documents them effectively and executes the implementation of changes in their area(s) of responsibility.
Provides ongoing support and troubleshooting for installed technical solutions by analyzing a chain of events and applying technical knowledge, following established procedures and standards to resolve immediate customer needs.
Tests new products and technologies relevant to assigned infrastructure subsets to enhance technology engineering service value. Implements and/or supports the implementation of new technologies for their area of the infrastructure.
Promotes technical standards and supports migration efforts to the future infrastructure to maximize and share learning.
Contributes to disaster recovery and contingency plans related to their area of the infrastructure, where applicable, to provide users with minimal interruptions in service.
Level 5:
Same responsibilities as Level 4 with the following additional responsibilities:
Builds new components of the infrastructure within their domain (e.g., networking, storage) to meet requested needs or needs they may have identified, and in consideration of the current and future architecture. Adds new components to a roadmap, documents them effectively, and directs the testing and implementation of changes.
When provided with an objective to improve performance in their area(s) of technology, develops and implements action plans needed to effect the change.
Researches new technologies/products and their impact on the infrastructure, prepares a preliminary evaluation of technologies/products and associated costs, and develops and presents recommendations to support anticipated future business needs.
Receives performance data and analyzes the performance of installed technologies. Proposes and implements any required changes, including identifying and planning for any resulting impacts on other technologies to optimize system availability and continuity.
Provides ongoing support and troubleshooting for issues escalated from more junior engineers on installed technical solutions to resolve immediate customer needs.
Provides technical leadership to project teams in their area of expertise and/or leads teams to complete projects specific to their area(s) of expertise to maximize and share learning.
Provides guidance and technical coaching to less experienced staff to support effective workflow and develop technical talent.
Level 6:
Same responsibilities as Level 5 with the following additional responsibilities:
Serves as a technical resource for multiple components of the infrastructure to help identify the best technical solutions. Troubleshoots most problems within assigned area(s), providing fault isolation and resolution that may be complicated by technology interdependency.
Participates in planning for the future technical architecture, providing insight into the future of their area of technology in order to continually improve effectiveness and efficiency.
Participates in or leads the development of roadmaps related to their area(s) of expertise to manage and meet identified technology needs.
Participates in the evaluation of new technologies relative to their domain(s) to determine applicability to and best meet the needs of MTA and constituent agencies.
Specifies the monitoring points to assess performance of technologies in their domain(s). Recommends the necessary actions to ensure optimal performance and reliability.
Develops disaster recovery and contingency plans for their domain(s) to provide users with minimal interruptions in service.
Provides technical leadership to project teams in their area of expertise to promote technical understanding and talent development and/or leads teams to complete projects when a project manager has not been assigned.
Contributes to the technical elements of RFPs and RFIs and negotiates with vendors on technical issues to ensure results are delivered in line with user and organization requirements.
Interacts with major providers at the technical expert level to address mission critical issues, evaluates ongoing vendor service level and enforces SLAs and penalties.
Level 7:
Same responsibilities as Level 6 with the following additional responsibilities:
Acts as a technical resource for multiple technologies, with vast knowledge of the capabilities and constraints of technologies supported to continually improve system effectiveness and efficiency.
Demonstrates a strong understanding of the current and future technology architecture, including the inter-operability of technologies to effectively integrate MTA systems and support the long term strategies of the business.
Provides guidance and training to the IT community to maximize and share learning...... click apply for full job details
Employer Overview
Metropolitan Transportation Authority
New York, Not Specified -- Agency