Service Manager - California, Fresno

The announced job offer is made public by the firm: BETTS COMPANY and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of California at the city Fresno, in the country US - at this current ZipCode: 93650

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Description:

Are you an experienced Suspension, Brake, and Wheel end technician looking to move off the floor? A service advisor looking to make the next step? A Service manager wanting to make a move to a company that allows you to make the decisions needed to grow your business. Betts Truck Parts and Service has a job opening in our Portland facility. Betts is a family-owned company in business for over 150 years. We currently operate 8 locations on the west coast. Our Portland service department is open Monday through Fridays 7am till 5pm.

SUMMARY

The primary function and focus of Service Manager is to lead the team, manage the technicians with a hands-on approach on maintenance, repair, and inspections of the vehicles. Scheduling work and responding to emergency related needs in an efficient and effective manner.

The Service Manager will be responsible to administer and coordinate the necessary planning, organization, direction, and control of shop resources to meet the operational goals of the company.

Along with Inspecting and testing automobiles or trucks to determine need for and cost of repairs by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES including the following. Other duties may be assigned.

- Embraces The Betts Way framework and leads by example

- Frequent interaction and collaboration with other functional areas and business units to ensure company Top Level Metrics (TLM) are achieved

- Determines need for repairs by road test, use of mechanical testing devices, questioning customer about vehicle's performance, or visual inspection of vehicle. Must be able to explain the repair procedures and the reasons for the repairs to the customers, gaining trust that the job will be done competently and correctly.

- Identify parts needed, prepares itemized estimates listing costs of parts and labor.

- Directs shop employees on repairs and all shop functions including cleanliness, safety, training and other personnel issues.

- Makes shop purchases within guidelines.

- Responsible for Quality Control for all outgoing service work.

- Responsible for the complete maintenance of company vehicles.

- Makes fleet calls with the salesmen

- Assists the Parts Department occasionally when needed.

- Must be able to provide excellent customer service in person and via the telephone treating customers, vendors and fellow employees with courtesy and respect.

SUPERVISORY RESPONSIBILITIES

Directly supervises employees in the Service Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include: interviewing, hiring, employee training, shop scheduling, assigning work, evaluating performance, rewarding / disciplining employees.

Addressing complaints and resolving problems associate with the Service Team.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Combination of education and experience preferred. Must be proficient in computer applications such as Outlook, Word, Excel. Familiarity with Karmak vision a Plus

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Must maintain a valid drivers' license for company travel

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to touch, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; and extreme heat. The noise level in the work environment is usually moderate. Overnight travel to trade shows and locations approximately 10% of the time.

Requirements:

PI