Service Field Operations Manager (Job ID 765366)Permanent
Colorado, Westminster - 80030Job Simplification
The announced job offer is made public by the firm: U.S. Engineering and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Trades & Services and the jobs location is in the state of Colorado at the city Westminster, in the country US - at this current ZipCode: 80030
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Established in 1893, U.S. Engineering has grown to be one of the nation's top design-build mechanical contractors. Our success is centered on our commitment to providing the highest performing buildings while reducing total cost of facility ownership for building owners. The USE family of companies offers full-service, award winning plumbing, piping, HVAC, and sheet metal construction, service and maintenance.
SERVICE FIELD OPERATIONS MANAGER
As a Service Field Operations Manager, you will oversee and coordinate the daily administration and implementation of strategically aligned field operations within assigned geography. This position will collaborate with other members of the executive management team to align departmental strategy or direction with the overall goals of the organization.
Principal Duties and Accountabilities:
Assign and schedule all service technicians to perform preventive maintenance, and repairs in collaboration with Central Support Services.
Maintain an appropriate mix of labor and monthly labor forecast, with consideration of skill levels and labor costs and work with the Sales Team to balance staffing workloads, budgeting and schedules to maintain productivity and profitability goals.
Implement a technician-training program that addresses technical skills, customer service, and safety and serve as a technical advisor to all technicians and assist in resolving difficult service issues.
Collaborate with other leaders to obtain optimum use of equipment, facilities, and personnel.
Enforce the company s safety program and policies and guarantee the compliance of operations personnel with administrative policies, procedures, safety rules, and other regulations to ensure a safe working environment, including collaborating with the Corporate Safety Director.
Execute technician-training programs, as well as measure and report on progress/improvement based on those programs to ensure consistency of processes and procedures throughout the region.
Implement a system of Key Performance Indicators (KPIs) to evaluate both business performance and the performance of individuals within the Field Operations Manager s sphere of influence.
Lead and direct the work of other team members and be responsible for personnel actions including hiring, performance management and developing the next generation of field technicians.
Approve requisitions for tools, equipment, materials, and supplies within limits of operations department budget.
Establish and foster effective relationships with primary clients, subcontractors, etc. to leverage such opportunities.
Education:
Bachelor s degree or equivalent trade experience required.
Significant technical training and/or industry experience preferred, technical college or degree will be considered in lieu of direct field experience
Experience:
Minimum 1-2 years of experience performing craft supervision for service operations.
Proven track record of building and leading high performing teams that can work cross-functionally while driving strategic direction.
Strongly prefer significant field leadership experience for a union contractor.
Knowledge, skills and abilities:
Knowledge of various service operations methods, processes, and industry standards. Understanding of complete service operations lifecycle.
Understanding of all aspects of union craft agreements, jurisdiction, negotiations, etc.
Possesses deep technical skill in specific areas of operations.
Proven ability to effectively manage a team to achieve results, despite multiple and changing priorities.
Excellent leadership and communication skills and ability to establish and foster effective professional relationships, both internally and externally - within and across divisions, projects, etc.
Superior time management skills and organizational skills with ability to take a collaborative approach to identifying and solving problems.
Physical and/or travel demands:
Employees in this position must be able to perform the essential function of the job without posing significant risk of substantial harm to the health or safety of themselves or others.
Work will be done in a combination of environments; includes office setting, job sites, external meetings, etc.
Extended periods of driving and moving in/out of vehicles.
Requires frequent sitting, standing, walking, keyboarding, use of monitor and telephone.
Frequent movement through a facility including the climbing of ladders, walking on uneven surfaces, bending, kneeling, and being in tight spaces.
Benefits and Compensation:
The range for this position has been established at $96,600 to $143,400 and is US Engineering s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.
Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package including health, dental, and vision plans, and retirement.
Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.
U.S. Engineering is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.
U.S. Engineering is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.
SERVICE FIELD OPERATIONS MANAGER
As a Service Field Operations Manager, you will oversee and coordinate the daily administration and implementation of strategically aligned field operations within assigned geography. This position will collaborate with other members of the executive management team to align departmental strategy or direction with the overall goals of the organization.
Principal Duties and Accountabilities:
Assign and schedule all service technicians to perform preventive maintenance, and repairs in collaboration with Central Support Services.
Maintain an appropriate mix of labor and monthly labor forecast, with consideration of skill levels and labor costs and work with the Sales Team to balance staffing workloads, budgeting and schedules to maintain productivity and profitability goals.
Implement a technician-training program that addresses technical skills, customer service, and safety and serve as a technical advisor to all technicians and assist in resolving difficult service issues.
Collaborate with other leaders to obtain optimum use of equipment, facilities, and personnel.
Enforce the company s safety program and policies and guarantee the compliance of operations personnel with administrative policies, procedures, safety rules, and other regulations to ensure a safe working environment, including collaborating with the Corporate Safety Director.
Execute technician-training programs, as well as measure and report on progress/improvement based on those programs to ensure consistency of processes and procedures throughout the region.
Implement a system of Key Performance Indicators (KPIs) to evaluate both business performance and the performance of individuals within the Field Operations Manager s sphere of influence.
Lead and direct the work of other team members and be responsible for personnel actions including hiring, performance management and developing the next generation of field technicians.
Approve requisitions for tools, equipment, materials, and supplies within limits of operations department budget.
Establish and foster effective relationships with primary clients, subcontractors, etc. to leverage such opportunities.
Education:
Bachelor s degree or equivalent trade experience required.
Significant technical training and/or industry experience preferred, technical college or degree will be considered in lieu of direct field experience
Experience:
Minimum 1-2 years of experience performing craft supervision for service operations.
Proven track record of building and leading high performing teams that can work cross-functionally while driving strategic direction.
Strongly prefer significant field leadership experience for a union contractor.
Knowledge, skills and abilities:
Knowledge of various service operations methods, processes, and industry standards. Understanding of complete service operations lifecycle.
Understanding of all aspects of union craft agreements, jurisdiction, negotiations, etc.
Possesses deep technical skill in specific areas of operations.
Proven ability to effectively manage a team to achieve results, despite multiple and changing priorities.
Excellent leadership and communication skills and ability to establish and foster effective professional relationships, both internally and externally - within and across divisions, projects, etc.
Superior time management skills and organizational skills with ability to take a collaborative approach to identifying and solving problems.
Physical and/or travel demands:
Employees in this position must be able to perform the essential function of the job without posing significant risk of substantial harm to the health or safety of themselves or others.
Work will be done in a combination of environments; includes office setting, job sites, external meetings, etc.
Extended periods of driving and moving in/out of vehicles.
Requires frequent sitting, standing, walking, keyboarding, use of monitor and telephone.
Frequent movement through a facility including the climbing of ladders, walking on uneven surfaces, bending, kneeling, and being in tight spaces.
Benefits and Compensation:
The range for this position has been established at $96,600 to $143,400 and is US Engineering s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.
Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package including health, dental, and vision plans, and retirement.
Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.
U.S. Engineering is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.
U.S. Engineering is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.
Employer Overview
U.S. Engineering
Colorado, Westminster - 80030- Agency