Senior Technical Support SpecialistPermanent
Not Specified, Not Specified -Job Simplification
The announced job offer is made public by the firm: GENUENT and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Not Specified at the city Not Specified, in the country US - at this current ZipCode:
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Job Overview
5 Years of experience as Technical support specialist
Answer user inquires regarding computer software or hardware operation to resolve problems, typically of a lower complexity
May install software or perform hardware testing remotely
Ability to work remote with Pure IT equipment, if necessary
Participate and collaborate with other Support Specialist and collectively work as a team to monitor and resolve tickets and requests in a daily queue
Provide troubleshooting and support to resolve issues
Liaise with vendors and other IT personal for problem resolution
Always strive to provide exceptional customer experience
Maintain customer relationships and ensure customer satisfaction
Exercises minimal independent judgment with direction from supervisor
Job Types: Contract, Full-time
Salary: $10.31 - $30.06 per hour
Benefits:
Paid time off
Schedule:
8 hour shift
Experience:
Customer service: 1 year (Preferred)
Work Location: Remote
Answer user inquires regarding computer software or hardware operation to resolve problems, typically of a lower complexity
May install software or perform hardware testing remotely
Ability to work remote with Pure IT equipment, if necessary
Participate and collaborate with other Support Specialist and collectively work as a team to monitor and resolve tickets and requests in a daily queue
Provide troubleshooting and support to resolve issues
Liaise with vendors and other IT personal for problem resolution
Always strive to provide exceptional customer experience
Maintain customer relationships and ensure customer satisfaction
Exercises minimal independent judgment with direction from supervisor
Job Types: Contract, Full-time
Salary: $10.31 - $30.06 per hour
Benefits:
Paid time off
Schedule:
8 hour shift
Experience:
Customer service: 1 year (Preferred)
Work Location: Remote
Employer Overview
GENUENT
Not Specified, Not Specified -- Agency