Senior Specialist, Retail Specialty SupportPermanent
Ontario (ON), Mississauga - L4W 0A7Job Simplification
The announced job offer is made public by the firm: Shoppers Drug Mart / Pharmaprix and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Ontario (ON) at the city Mississauga, in the country CA - at this current ZipCode: L4W 0A7
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.
Location:
1685 Tech Ave, Mississauga, Ontario, L4W 0A7
At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it's a great place to work. We're committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.
Why this role is important?
Shoppers Drug Mart Specialty Health Network supports our retail stores to provide the best patient care to patients who require specialty drugs. We provide patient support programs for specialty drug therapies, providing physicians with resources to manage their patients, facilitating reimbursement, and enhancing patient compliance. We deliver superior customer service to patients, healthcare providers and pharmaceutical manufacturers to improve healthcare outcomes for all stakeholders.
We are hiring a Senior Specialist, Retail Specialty Support.
Reporting to the Senior Manager, Specialty Retail Projects, you will be responsible for providing national specialty support for all Associates as they care for specialty patients in their communities. You will be responsible for providing assistance to stores on all aspects of specialty drugs including store escalations, reimbursement, drug access, training, and ad-hoc support. Additionally, you will provide support on project and program management for retail-oriented patient support programs during launch and on an ongoing basis.
What You'll Do:
Specialty Drug Operations Support
Provide day-to-day operations support for pharmacy-facing specialty programs
Reimbursement coordination for stores / new patients dispensing at Shoppers Drug Mart
Specialty drug access and inventory management support across the network
Liaison between SHN and SDM Operations
Patient Support Program Launch and Support
Responsible for supporting the continued operations of internal retail support programs
Store Communications / Relationship Management
Development and maintenance of training programs for stores
Execute Specialty communications to the retail network, including management of the specialty section of the In-Store Web and Intra-Mag
Works cross-functionally with various departments across the organization to develop new processes for servicing specialty patients in the retail network
Be the subject matter expert for all SHN programs
What You'll Need:
Bilingual (French fluency considered a valuable asset)
Delivers results in a high-pressure environment with the ability to set priorities and meet challenging deadlines
Strong professional presence and presentation skills, including facilitation of meetings where excellent verbal, presentation and written communication skills is a must
High degree of flexibility required to adapt to a wide variety of tasks and functions and the ability to work in a fast-based, dynamic environment
Strong interpersonal skills with demonstrated ability in leading and contributing to cross-functional teams; excellent skills in leading without authority and managing through influence
Ability to manage difficult situations and resolve conflicts amongst stakeholders with varying opinions
Strong methodological, quantitative and analytical skills
University Degree in Business or Relevant Experience
3-5 years' experience working in community pharmacy setting; Registered Technician considered an asset
Basic knowledge related to pharmacy reimbursement, online and offline adjudication
Intermediate to advance user of Microsoft Office product suite including: Word, Excel and PowerPoint
Three (3) or more years of experience in the pharmaceutical marketplace - experience in specialty products an asset
Solid understanding of pharmaceutical distribution logistics
Demonstrated understanding of program management an asset
Why work at Shoppers Drug Mart?
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy .
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.
How You'll Succeed:
At Shoppers Drug Mart Inc. , we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
Employment Type:
Full time
Type of Role:
Temporary with Benefits (Fixed Term)
Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
Location:
1685 Tech Ave, Mississauga, Ontario, L4W 0A7
At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it's a great place to work. We're committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.
Why this role is important?
Shoppers Drug Mart Specialty Health Network supports our retail stores to provide the best patient care to patients who require specialty drugs. We provide patient support programs for specialty drug therapies, providing physicians with resources to manage their patients, facilitating reimbursement, and enhancing patient compliance. We deliver superior customer service to patients, healthcare providers and pharmaceutical manufacturers to improve healthcare outcomes for all stakeholders.
We are hiring a Senior Specialist, Retail Specialty Support.
Reporting to the Senior Manager, Specialty Retail Projects, you will be responsible for providing national specialty support for all Associates as they care for specialty patients in their communities. You will be responsible for providing assistance to stores on all aspects of specialty drugs including store escalations, reimbursement, drug access, training, and ad-hoc support. Additionally, you will provide support on project and program management for retail-oriented patient support programs during launch and on an ongoing basis.
What You'll Do:
Specialty Drug Operations Support
Provide day-to-day operations support for pharmacy-facing specialty programs
Reimbursement coordination for stores / new patients dispensing at Shoppers Drug Mart
Specialty drug access and inventory management support across the network
Liaison between SHN and SDM Operations
Patient Support Program Launch and Support
Responsible for supporting the continued operations of internal retail support programs
Store Communications / Relationship Management
Development and maintenance of training programs for stores
Execute Specialty communications to the retail network, including management of the specialty section of the In-Store Web and Intra-Mag
Works cross-functionally with various departments across the organization to develop new processes for servicing specialty patients in the retail network
Be the subject matter expert for all SHN programs
What You'll Need:
Bilingual (French fluency considered a valuable asset)
Delivers results in a high-pressure environment with the ability to set priorities and meet challenging deadlines
Strong professional presence and presentation skills, including facilitation of meetings where excellent verbal, presentation and written communication skills is a must
High degree of flexibility required to adapt to a wide variety of tasks and functions and the ability to work in a fast-based, dynamic environment
Strong interpersonal skills with demonstrated ability in leading and contributing to cross-functional teams; excellent skills in leading without authority and managing through influence
Ability to manage difficult situations and resolve conflicts amongst stakeholders with varying opinions
Strong methodological, quantitative and analytical skills
University Degree in Business or Relevant Experience
3-5 years' experience working in community pharmacy setting; Registered Technician considered an asset
Basic knowledge related to pharmacy reimbursement, online and offline adjudication
Intermediate to advance user of Microsoft Office product suite including: Word, Excel and PowerPoint
Three (3) or more years of experience in the pharmaceutical marketplace - experience in specialty products an asset
Solid understanding of pharmaceutical distribution logistics
Demonstrated understanding of program management an asset
Why work at Shoppers Drug Mart?
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy .
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.
How You'll Succeed:
At Shoppers Drug Mart Inc. , we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
Employment Type:
Full time
Type of Role:
Temporary with Benefits (Fixed Term)
Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
Employer Overview
Shoppers Drug Mart / Pharmaprix
Ontario (ON), Mississauga - L4W 0A7- Agency