Sales Associate/Customer Service - California, Rancho Cucamonga

Sales Associate/Customer ServicePermanent

California, Rancho Cucamonga - 91701
  • Applications 0
  • Post Date: 2022-10-22
  • Views 835
  • Job Categories:Array
  • Job Type:Permanent
  • Published Date:2022-10-22
  • Salary Period:Hourly
  • Company Name:Massage Green Spa
  • Company Type:Agency

Job Simplification

The announced job offer is made public by the firm: Massage Green Spa and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of California at the city Rancho Cucamonga, in the country US - at this current ZipCode: 91701

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Job Overview

About the Position:

This position for individuals seeking employment in a therapeutic spa setting that allows you share your passion for health and wellness while continuing to focus on career development and client service excellence. As the public face of the company the Sales Associate is responsible for dealing with any and all customer questions about the products and services the company offers. A Sales Associate is expected to be continuously updating their knowledge of the company products, services, and policies. Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact. Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

About the Company:

We are one of the fastest growing massage and facial therapy businesses in the country that strives to career-track massage therapists and licensed estheticians. Developed in 2008, we currently have over 550 locations under development nationally split between corporate-owned locations as well as franchise operations. Initially developed to encompass eco-friendly massage, we are a luxury that everyone can afford at just $69.95 for an introductory 60 minute full-body massage session.

General qualification requirements are outlined below:
Friendly, customer-driven personality that is always polite and helpful

Retail sales experience of at least (1) year or more

Potential to fulfill part-time or full-time position between 15-30 hours per week

Works well on a team of like-minded individuals

Able to work flexible hours with emphasis surrounding week/ weekend days and nights

Valid driver's license

Reliable transportation

Proven track record of membership sales

Proficiency in following training manual and preset sales processes

Experience with Microsoft Word and Gmail (gsuite)

High school diploma required - some college preferred

Believes in holistic healing and brings positivity!

As a sales associate with Massage Green Spa you will be directly responsible for:
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

Operating cash registers, managing financial transactions, and balancing drawers.

Achieving established goals.

Directing customers to merchandise within the store.

Increasing in store sales.

Superior product knowledge.

Maintaining an orderly appearance throughout the sales floor.

Introducing promotions and opportunities to customers.

Cross-selling products to increase purchase amounts.

Helping with customer returns, refunds and resolving common complaints

Taking general direction from spa management and ownership

Maintaining a minimum of preset sales average per week through excellent service and program scripting

Helping your manager resolve client service issues timely

Reducing turn away business by offering clients options if their first choice for service is not available

Working on an individual basis (from time to time) when your manager may not be present at the spa location

Complying with all paperwork, organizational and membership standards that the spa will outline to you at time of hire

Helping with outside marketing events and social media marketing

Other duties as assigned

Benefits of working for Massage Green Spa include:

Competitive base salary with flexible schedule

One complimentary 1hr massage or facial per month

Unlimited access to infrared therapy sauna sessions (during non-scheduled hours)

Discounted services for friends and family

Bonus incentives for exceptional performance and above and beyond results

Paid vacation after (1) year of employment

Not required to work on national major holidays (New Year's Day, Thanksgiving and Christmas Day)

Ability for career advancement for high-performing individuals

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:
Employee discount
Flexible schedule
Shift:
Day shift
Night shift
Weekly day range:
Monday to Friday
Weekend availability

Work Location: One location
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Employer Overview

Massage Green Spa

California, Rancho Cucamonga - 91701
  • Agency