Remote Account Specialist - Call CenterPermanent
Oklahoma, Red Rock - 74651Job Simplification
The announced job offer is made public by the firm: Caliber Financial Services and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Oklahoma at the city Red Rock, in the country US - at this current ZipCode: 74651
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Job Summary
Our Remote Account Specialists provide excellent customer service in a remote call center environment. They handle inbound and outbound calls to assist our customers with applications, information verification, and payment support. What you'll do:?
Handle all correspondence with customers using confidence, courtesy, and professionalism to support the department's vision of a customer centric call center Effectively communicate Terms and Conditions and the value of our product
Assist customers with filling out application via telephone Answer customer questions regarding applications and customer accounts
Verify accuracy of all information provided on online application
Take payments via telephone and provide payment assistance options when available Submit applications and relay results to the customer Understand the need to escalate customer calls when appropriate
Maintain database on new and existing customers
Meet quality and productivity goals
Other duties as assigned What we offer:
Full-Time employment
Paid Training
Paid time off and Paid Holidays after 90 days All equipment provided Weekly, monthly, and yearly incentives Employer paid Health, Dental, Life Insurance, and Short-Term Disability after 60 days
Vision, Critical Illness, Long Term Disability, Accident insurance also available after 60 days
401(k) with company match after 6 months according to plan documents ??
Remote work requirements:???
Reside in Oklahoma, Missouri, Kansas or Texas?
Internet service with a wired connection to router, minimum download speed of 10Mbps (satellite based ISP's are not compatible)
Work afternoons, evenings, and weekends as scheduled
Quiet, office-like workspace, free of distraction
Other requirements:?
High School Diploma or GED
1 to 3 months related experience and/or training?
Our Remote Account Specialists provide excellent customer service in a remote call center environment. They handle inbound and outbound calls to assist our customers with applications, information verification, and payment support. What you'll do:?
Handle all correspondence with customers using confidence, courtesy, and professionalism to support the department's vision of a customer centric call center Effectively communicate Terms and Conditions and the value of our product
Assist customers with filling out application via telephone Answer customer questions regarding applications and customer accounts
Verify accuracy of all information provided on online application
Take payments via telephone and provide payment assistance options when available Submit applications and relay results to the customer Understand the need to escalate customer calls when appropriate
Maintain database on new and existing customers
Meet quality and productivity goals
Other duties as assigned What we offer:
Full-Time employment
Paid Training
Paid time off and Paid Holidays after 90 days All equipment provided Weekly, monthly, and yearly incentives Employer paid Health, Dental, Life Insurance, and Short-Term Disability after 60 days
Vision, Critical Illness, Long Term Disability, Accident insurance also available after 60 days
401(k) with company match after 6 months according to plan documents ??
Remote work requirements:???
Reside in Oklahoma, Missouri, Kansas or Texas?
Internet service with a wired connection to router, minimum download speed of 10Mbps (satellite based ISP's are not compatible)
Work afternoons, evenings, and weekends as scheduled
Quiet, office-like workspace, free of distraction
Other requirements:?
High School Diploma or GED
1 to 3 months related experience and/or training?
PI
Employer Overview
Caliber Financial Services
Oklahoma, Red Rock - 74651- Agency