Overnight Veterinary Customer Service RepresentativePermanent
North Carolina, Asheville - 28803Job Simplification
The announced job offer is made public by the firm: Upstate Vet Specialty Pet Hospital| Asheville and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of North Carolina at the city Asheville, in the country US - at this current ZipCode: 28803
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Are you a self-proclaimed night owl?
Upstate Vet Specialty in Asheville is looking for Experienced Veterinary Client Service Representatives to join our overnight team.
Generous overnight shift differential available!
We have part time and full time positions
We offer competitive salaries and a generous benefit package
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
A client service representative must have a highly developed sense of integrity and commitment to client satisfaction. You must strive to demonstrate a passion for excellence with respect to treating and caring for clients. This position reflects the first impression of every hospital client. In this role you must be professional, friendly, courteous, and capable of handling challenging situations with ease. You are the goodwill ambassador for the hospital and will coordinate and represent all facets of the client care experience. We are looking for a Full-time Client Service Representative to provide outstanding customer service to our clients. Looking for an applicant that has a flexible schedule and available to work nights, weekends, and Holidays. Willingness to cover shifts and work occasional overtime when needed.
To provide high quality customer service that meets and exceeds the expectations of our clients. Support the doctors and support staff. Look for ways to continually improve the delivery of the services to our clients to ensure that clients are treated with respect.
ESSENTIAL JOB FUNCTIONS:
Promote the core values of Upstate Vet.
Always provide an approachable and professional image to both clients and staff.
Uphold the One Team Mentality by being kind, direct, honest, and helpful.
Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in.
Works with Client Services Manager to oversee clinic flow.
Manage and assist client in the euthanasia paperwork process.
Discuss payment options with clients.
Oversee End of Day reports processes.
Assist with daily administrative duties such as printing schedules, pulling records, emailing medical records, distribute daily mail, email AR invoices and running bank deposit as requested by the Client Experience Manager.
Answer multiple line phone system.
Transfer calls quickly and accurately.
Assist in emergency situations by expediting the arrival emergencies to the triage staff member.
Knowledge of extension numbers to reach team members throughout the hospital efficiently.
Assist clients with directions to hospital location and where to go upon arrival.
Troubleshoot problem calls.
Understanding the appointment scheduler for exam, rechecks and procedures.
Inform and assist clients about our website and how to navigate it.
Cross train to work in other areas of the Client Services when needed.
Perform other duties as assigned.
Experience with EzyVet is a bonus!
QUALIFICATIONS:
High School Diploma or equivalent required
At least 1 year working within a customer service environment required.
Must be computer literate; basic computer skills with ability to navigate new software
Ability to multi-task in a high paced environment
_PHYSICAL DEMANDS: _
_The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions._
_Must have the ability to respond quickly in urgent situations using all senses. During the normal workday, employee may occasionally lift and/or push/pull up to 50 pounds._
_This position requires sitting for long periods of time._
_"We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."_
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
12 hour shift
8 hour shift
Holidays
Overnight shift
Weekend availability
Work Location: One location
Upstate Vet Specialty in Asheville is looking for Experienced Veterinary Client Service Representatives to join our overnight team.
Generous overnight shift differential available!
We have part time and full time positions
We offer competitive salaries and a generous benefit package
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
A client service representative must have a highly developed sense of integrity and commitment to client satisfaction. You must strive to demonstrate a passion for excellence with respect to treating and caring for clients. This position reflects the first impression of every hospital client. In this role you must be professional, friendly, courteous, and capable of handling challenging situations with ease. You are the goodwill ambassador for the hospital and will coordinate and represent all facets of the client care experience. We are looking for a Full-time Client Service Representative to provide outstanding customer service to our clients. Looking for an applicant that has a flexible schedule and available to work nights, weekends, and Holidays. Willingness to cover shifts and work occasional overtime when needed.
To provide high quality customer service that meets and exceeds the expectations of our clients. Support the doctors and support staff. Look for ways to continually improve the delivery of the services to our clients to ensure that clients are treated with respect.
ESSENTIAL JOB FUNCTIONS:
Promote the core values of Upstate Vet.
Always provide an approachable and professional image to both clients and staff.
Uphold the One Team Mentality by being kind, direct, honest, and helpful.
Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in.
Works with Client Services Manager to oversee clinic flow.
Manage and assist client in the euthanasia paperwork process.
Discuss payment options with clients.
Oversee End of Day reports processes.
Assist with daily administrative duties such as printing schedules, pulling records, emailing medical records, distribute daily mail, email AR invoices and running bank deposit as requested by the Client Experience Manager.
Answer multiple line phone system.
Transfer calls quickly and accurately.
Assist in emergency situations by expediting the arrival emergencies to the triage staff member.
Knowledge of extension numbers to reach team members throughout the hospital efficiently.
Assist clients with directions to hospital location and where to go upon arrival.
Troubleshoot problem calls.
Understanding the appointment scheduler for exam, rechecks and procedures.
Inform and assist clients about our website and how to navigate it.
Cross train to work in other areas of the Client Services when needed.
Perform other duties as assigned.
Experience with EzyVet is a bonus!
QUALIFICATIONS:
High School Diploma or equivalent required
At least 1 year working within a customer service environment required.
Must be computer literate; basic computer skills with ability to navigate new software
Ability to multi-task in a high paced environment
_PHYSICAL DEMANDS: _
_The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions._
_Must have the ability to respond quickly in urgent situations using all senses. During the normal workday, employee may occasionally lift and/or push/pull up to 50 pounds._
_This position requires sitting for long periods of time._
_"We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."_
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
12 hour shift
8 hour shift
Holidays
Overnight shift
Weekend availability
Work Location: One location
Employer Overview
Upstate Vet Specialty Pet Hospital| Asheville
North Carolina, Asheville - 28803- Agency