Municipal Customer Service Representative - 28 Hours Weekly - New Hampshire, Concord

Municipal Customer Service Representative - 28 Hours WeeklyPermanent

New Hampshire, Concord - 03301
  • Applications 0
  • Post Date: 2022-10-22
  • Views 827
  • Job Categories:Array
  • Job Type:Permanent
  • Published Date:2022-10-22
  • Salary Period:Hourly
  • Company Name:City of Concord, NH
  • Company Type:Agency

Job Simplification

The announced job offer is made public by the firm: City of Concord, NH and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of New Hampshire at the city Concord, in the country US - at this current ZipCode: 03301

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Job Overview

Description

DEPARTMENT: Finance Department - Collections

TYPE OF EMPLOYMENT: Permanent Part Time, 28 Hours Weekly, Mon-Fri-10:30 am to 4 pm

SALARY RANGE: $20.24 to $22.89 (top of range $27.23), with a competitive flexible benefits package.

APPLICATION INSTRUCTIONS: Open until Filled.

Instructions for Applying: A City Application is required. An application may be completed online and submitted electronically by visiting the City of Concord web site at . For more information on applying, call (voice) or TTY at or 7-1-1.

"An Equal Opportunity Employer M/F/DP/V"
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JOB SUMMARY:

Performs work conducting cash transactions while dealing courteously and diplomatically with the public. Responds to requests for information and assistance; balances receipts; enters and retrieves information using a computer.

Examples of Duties

Prepares Motor Vehicle Registrations and Titles; issues plates; collects city and state fees; inventories state supplies; answers motor vehicle tax questions; provides information.

Assists with all aspects of tax liening and tax deeding; processes mutual liens for accounts receivable bills; assists with the processing of reminder notices.

Submits information to Bond Council as required.

Processes property tax, water and sewer charges, and accounts receivable payments.

Balances cash drawer to end of day reports.

Conducts cash transactions with the public

Performs collection calls for past due accounts.

Assists the department with compiling statistics and reports; maintains appropriate files.

Enters and receives technical information into a computer in order to update records, process transactions, and respond to requests for information.

Processes incoming and outgoing mail

Performs other related duties as assigned.

Typical Qualifications

Education and Experience:

High school diploma, GED or any combination of education, training and experience which provides the knowledge, skills and abilities required for the job.

Licenses and Certifications:

State of NH Municipal Agent Certification and State of NH Driver Protection Privacy Certification must be obtained within the probationary period or as classes become available.

Supplemental Information

MATERIAL AND EQUIPMENT USED:

General Office Equipment
Personal Computer and/or Terminal
Fax Machine
Copy Machine
Burster

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of:

Basic mathematical computations, including addition, subtraction, multiplication, and division.

Word processors and\or computers.

Principles and practices of office procedures, rules, and regulations.

Skill in:

Making change in money.

Dealing courteously and diplomatically with difficult people and the general public.

Performing basic mathematical computations, such as adding, subtracting, multiplying, and dividing.

Operating various office equipment.

Entering and retrieving information using a computer.

Mental and Physical Abilities to:

Communicate effectively orally and in writing with a variety of types of individuals.

Read, understand, and use judgment in the application of laws and regulations to area of assignment.

Understand and carry out written and oral instructions.

Prepare clear and concise reports.

Establish and maintain effective office relationships.

Work in an open office environment with several activities and conversations taking place at the same time.

Organize work, set priorities, and meet critical deadlines.

Perform duties while sitting at a desk or table or while intermittently sitting, standing, or stooping.

Occasionally lift light or heavy objects.

Climb ladders.

Working Conditions:

The work is performed in an office or stockroom.

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reason able accommodation for the specific disability will be made for the incumbent/applicant when possible.
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Employer Overview

City of Concord, NH

New Hampshire, Concord - 03301
  • Agency