Merchandise Handler Customer Service - New Jersey, Cranbury

The announced job offer is made public by the firm: Crate & Barrel and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of New Jersey at the city Cranbury, in the country US - at this current ZipCode: 08512

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Job Description: The Merchandise Handler Returns is responsible for controlling the activities related to tracking, shipping, receiving, distributing, and storing of returns.

Primary Responsibilities:

• Processes returns orders for materials or merchandise from sales staff or direct customer contact
• Tracks and monitors orders for customers and sales personnel and maintains customer files with sales contracts and other information
• Reviews orders for completeness according to reporting procedures
• Performs clerical tasks such as assisting with physical inventory, processing of returned products in internal systems, and collecting data about source of returns
• Resolves any discrepancies between return documentation and physical product
• Communicates with internal and external groups including warehouse, clients, suppliers and vendors
• Inspects returns and identifies products that can be resold
• Works within Warehouse Management Software System for all inventory information
• Transfers returned materials, packs, and prepares returns for shipment while in storage
• Cleans up and disposes boxes, packing material, and pallets, as well as general housekeeping of facility and specific product line areas
• Rotates through different departments, as necessary, to meet the demands of the business
• Participates in ongoing training regarding technology upgrades and new systems applicable to the position
• Performs all job tasks assigned by the leadership staff to achieve and maintain daily productivity and quality goals

Required Skills Knowledge, Skills, and Abilities:

• Experience and working knowledge of warehouse management systems
• Advanced English Language proficiency
• Computer literate including but not limited to Google OS
• Mechanical aptitude to assemble furniture pieces
• Possess a complete understanding of training and communication resources relevant to the position
• Maintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manuals
• Good communication skills
• Ability to work in a team environment
• Attention to detail

Experience Required:

• 1+ years previous related work experience

• High School Diploma or GED equivalent

Physical and Visual Activities

On a daily basis, must be able to constantly have visual acuity near and far, stand, operate computers/POS/office equipment, move around the facility and communicate. Ability to frequently handle paperwork and/or remain stationary. May occasionally lift, carry, reach, kneel, crawl, push/pull, climb, balance, bend, crouch, twist or have foot controls for operating equipment.

Physical Demands

Movement of product, supplies and/or boxes to and from all levels of the store and stockroom. Ability to move and/or lift up to 65 lbs to a height of 3-4 feet; heavier product with team assist. Furniture: Ability to move up to 300 lbs with appropriate equipment.

Environmental/Atmospheric Conditions

Hot/cold temperature changes, concrete floors, odors, dust and mechanical/electrical/chemical hazards possible