Member Account Representative-Apple Valley - Minnesota, Saint Paul

Member Account Representative-Apple ValleyPermanent

Minnesota, Saint Paul - 55124
  • Applications 0
  • Post Date: 2022-10-22
  • Views 1047
  • Job Categories:Array
  • Job Type:Permanent
  • Published Date:2022-10-22
  • Salary Period:Annual
  • Company Name:Royal Credit Union
  • Company Type:Agency

Job Simplification

The announced job offer is made public by the firm: Royal Credit Union and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Minnesota at the city Saint Paul, in the country US - at this current ZipCode: 55124

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Job Overview

Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is the change you're looking for. Royal Credit Union is looking for caring, energetic team members who want to create a positive impact in the lives of our Members.

Is this you? If so, let us know by submitting an application!

This position is eligible for a $2,000 sign on bonus

Hourly Wage:
$18.08 - $20.25 (candidates with significant related experience may be higher)

Benefits:
This position is benefits eligible. Royal's benefits include medical, dental and vision insurance options, paid vacation, 401k with match, tuition reimbursement, student loan repayment assistance, child care assistance and more.

Description:
This position involves the ability to accurately process Member transactions as requested. Open new accounts, process consumer loans applications, and provide basic financial counseling for Members. Responsible for actively building relationships by meeting and exceeding the needs of our Members with Royal's products and services. Responsible for demonstrating electronic services, and resolving Member inquiries or issues in an efficient, accurate and friendly manner. Assist with the mentoring and training of team members. Support NPS (Net Promoter Score) initiatives in the office by providing exceptional service, guided by Royal's Core Values, creating loyal Members.

Work Schedule:
Working approximately 40 hours per week. Variable hours between 7:50am - 6:15pm Monday through Friday; 1-2 Saturdays per month from 8:45am - 12:15pm.

Prior to starting normal schedule, candidate must attend full time training from 9:00am - 4:30pm Monday - Friday for 3 weeks at our Corporate Center in Eau Claire, WI.

Required Experience:
• Previous customer service experience.
• Experience working in financial services with a strong knowledge of deposit and consumer loan products.
• Knowledge of modern office procedures and methods including telephone communications, office systems and record keeping
• Strong sense of customer service
• Strong interviewing and listening skills
• Ability to learn, retain and recall information very quickly
• Work productively in a team environment with high levels of interruption
• Must be compassionate and truly enjoy assisting people with problems and finding solutions to their needs
• Ability to produce accurate and high-quality materials, data entry and transactions
• Proficient in Microsoft Office Products and have basic computer skills using various software packages
• Basic skills using smartphones/tablets and the ability to demonstrate use of current technology
• Communicate and live Royal Credit Union's core purpose, values and organizational culture daily
Preferred Experience:
• Experience working in financial services which includes new accounts, loans and loan processing, or equivalent loan related experience.
• Cash handling experience.
• Associate's degree in Business related field.

We will be communicating with you by email and/or text on the status of your application. Please monitor your email inbox and junk folder for status updates and additional instructions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.
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Employer Overview

Royal Credit Union

Minnesota, Saint Paul - 55124
  • Agency