Medical Supply: Customer Service RepresentativePermanent
Utah, Salt Lake City - 84107Job Simplification
The announced job offer is made public by the firm: Byram Healthcare and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Utah at the city Salt Lake City, in the country US - at this current ZipCode: 84107
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Job Overview
Job Summary
$1,000 Sign on Bonus
Shift Availability:
Mon-Fri: 10:00 am-6:00pm & 10:30am-7:00pm- Occasional Saturday's
As a Medical Supply Call Center Representative you will be answering inbound calls from patients who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.
Responsibilities and Duties
Assist Patient's in the new/reorder process
Managing large amounts of inbound calls in a timely manner
Identifying patients' needs, clarify information, research every issue and providing solutions
Evaluate patient's demographics and information as needed to complete requested orders
Process orders using Byram customized system (ERP)
Maintain patient's records by updating account information
Recommend additional products that may be necessary or available to the customer
Qualifications and Skills
Superior listening, verbal, and written communication skills
Excellent data entry and typing skills
Knowledge of customer service practices and principles
Ability to handle the stressful situation appropriately
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
1-3 years of experience in customer service
Company Profile
Byram has been a national leader in disposable medical supply delivery since 1968. Byram provides quality supplies, services, and support, specializing in diabetes supplies, ostomy supplies, wound care supplies, Urology supplies, incontinence supplies, and enteral nutrition products. Byram Healthcare is here to deliver the products, services, and support needed to maximize clinical outcomes and manage complicated benefits.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Paid training
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Supplemental pay types:
Signing bonus
Ability to commute/relocate:
Salt Lake City, UT 84107: Reliably commute or planning to relocate before starting work (Required)
Experience:
Call center: 1 year (Preferred)
Customer service: 1 year (Required)
Work Location: One location
$1,000 Sign on Bonus
Shift Availability:
Mon-Fri: 10:00 am-6:00pm & 10:30am-7:00pm- Occasional Saturday's
As a Medical Supply Call Center Representative you will be answering inbound calls from patients who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.
Responsibilities and Duties
Assist Patient's in the new/reorder process
Managing large amounts of inbound calls in a timely manner
Identifying patients' needs, clarify information, research every issue and providing solutions
Evaluate patient's demographics and information as needed to complete requested orders
Process orders using Byram customized system (ERP)
Maintain patient's records by updating account information
Recommend additional products that may be necessary or available to the customer
Qualifications and Skills
Superior listening, verbal, and written communication skills
Excellent data entry and typing skills
Knowledge of customer service practices and principles
Ability to handle the stressful situation appropriately
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
1-3 years of experience in customer service
Company Profile
Byram has been a national leader in disposable medical supply delivery since 1968. Byram provides quality supplies, services, and support, specializing in diabetes supplies, ostomy supplies, wound care supplies, Urology supplies, incontinence supplies, and enteral nutrition products. Byram Healthcare is here to deliver the products, services, and support needed to maximize clinical outcomes and manage complicated benefits.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Paid training
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Supplemental pay types:
Signing bonus
Ability to commute/relocate:
Salt Lake City, UT 84107: Reliably commute or planning to relocate before starting work (Required)
Experience:
Call center: 1 year (Preferred)
Customer service: 1 year (Required)
Work Location: One location
Employer Overview
Byram Healthcare
Utah, Salt Lake City - 84107- Agency