Mazda Service Advisor SeattlePermanent
Washington, Seattle - 98115Job Simplification
The announced job offer is made public by the firm: Lee Johnson Auto Family and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Washington at the city Seattle, in the country US - at this current ZipCode: 98115
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Lee Johnson Auto family is looking for a Mazda Service Advisor in Seattle. Lee Johnson has been in business since 1933, family owned for 3 generations and committed to giving back to our communities. We are a growing auto group with 7 locations, and we always try to promote from within. Build your career at Lee Johnson!
DUTIES & RESPONSIBILITIES:
The Service Writer is the primary liaison between the Service Department and its customers. Automotive Service Consultants are responsible for assisting their customers with service and maintenance needs and insuring the customers' continued satisfaction with the dealership. The primary duties and responsibilities of the Service Consultant include:
Promptly greeting customers at their vehicle on the service drive.
Perform vehicle walk around, gather customer information, and identify primary concern. Clearly report all vehicle symptoms as described by the customer.
Reviewing vehicle repair histories and verifying the need for maintenance and/or manufacturer recalls
Promoting the sales of labor, parts and accessories: Prepare a complete and accurate estimate of cost for parts and labor.
Establishing and communicating an accurate promise time
Monitoring the progress of each vehicle throughout the day and updating customers as needed
Verifying the final invoice reconciles with the work performed on the repair order, Contacting the customer to advise of completion
Explaining all completed work and charges to customers
Cashier customers, taking payment via cash, check or credit card.
Perform active delivery, walking customers to completed vehicle and ensuring satisfaction.
Performing other duties as assigned by the Service Manager
QUALIFICATIONS:
At a minimum, the Service Consultant should have the following qualifications:
Basic product knowledge
Customer relation skills
Service sales skills
Communication skills in person, writing and over the telephone (ability to assist the customer in expressing all service needs and communicating those needs in a way that is acceptable to the customer and understandable to the Technicians)
Basic business math skills
PERFORMANCE STANDARDS:
In addition to personal goals established during the annual performance reviews, this employee's performance will be evaluated against the following performance standards:
Personal customer satisfaction survey results are at, or above, district averages
Personal sales are at, or above, established goals
The Service Consultant's work is kept neat, clean and presentable
Punctuality in reporting to work
We Offer:
We have a very supportive and welcoming work environment. We are unlike any dealership you've ever experienced before. We genuinely care about our employees and their families, we want them to succeed in work and in life.
Our environment is an upbeat, fun and engaging where you can achieve your dreams and even be challenged to succeed beyond your expectations.
As much training and support as you require to succeed.
Service Advisor benefits package: medical, dental, vision, 401K with matching and paid vacation!
Major Holidays off, Christmas, New Years, Easter, 4th of July, Thanksgiving.
Opportunity for career growth for an RV Lot Attendant.
We are conducting interviews immediately. Apply today!
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Schedule:
10 hour shift
Weekend availability
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Seattle, WA 98115: Reliably commute or planning to relocate before starting work (Required)
Experience:
CDK Computer: 2 years (Required)
License/Certification:
Driver's License (Preferred)
Work Location: One location
DUTIES & RESPONSIBILITIES:
The Service Writer is the primary liaison between the Service Department and its customers. Automotive Service Consultants are responsible for assisting their customers with service and maintenance needs and insuring the customers' continued satisfaction with the dealership. The primary duties and responsibilities of the Service Consultant include:
Promptly greeting customers at their vehicle on the service drive.
Perform vehicle walk around, gather customer information, and identify primary concern. Clearly report all vehicle symptoms as described by the customer.
Reviewing vehicle repair histories and verifying the need for maintenance and/or manufacturer recalls
Promoting the sales of labor, parts and accessories: Prepare a complete and accurate estimate of cost for parts and labor.
Establishing and communicating an accurate promise time
Monitoring the progress of each vehicle throughout the day and updating customers as needed
Verifying the final invoice reconciles with the work performed on the repair order, Contacting the customer to advise of completion
Explaining all completed work and charges to customers
Cashier customers, taking payment via cash, check or credit card.
Perform active delivery, walking customers to completed vehicle and ensuring satisfaction.
Performing other duties as assigned by the Service Manager
QUALIFICATIONS:
At a minimum, the Service Consultant should have the following qualifications:
Basic product knowledge
Customer relation skills
Service sales skills
Communication skills in person, writing and over the telephone (ability to assist the customer in expressing all service needs and communicating those needs in a way that is acceptable to the customer and understandable to the Technicians)
Basic business math skills
PERFORMANCE STANDARDS:
In addition to personal goals established during the annual performance reviews, this employee's performance will be evaluated against the following performance standards:
Personal customer satisfaction survey results are at, or above, district averages
Personal sales are at, or above, established goals
The Service Consultant's work is kept neat, clean and presentable
Punctuality in reporting to work
We Offer:
We have a very supportive and welcoming work environment. We are unlike any dealership you've ever experienced before. We genuinely care about our employees and their families, we want them to succeed in work and in life.
Our environment is an upbeat, fun and engaging where you can achieve your dreams and even be challenged to succeed beyond your expectations.
As much training and support as you require to succeed.
Service Advisor benefits package: medical, dental, vision, 401K with matching and paid vacation!
Major Holidays off, Christmas, New Years, Easter, 4th of July, Thanksgiving.
Opportunity for career growth for an RV Lot Attendant.
We are conducting interviews immediately. Apply today!
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Schedule:
10 hour shift
Weekend availability
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Seattle, WA 98115: Reliably commute or planning to relocate before starting work (Required)
Experience:
CDK Computer: 2 years (Required)
License/Certification:
Driver's License (Preferred)
Work Location: One location
Employer Overview
Lee Johnson Auto Family
Washington, Seattle - 98115- Agency