|Date Posted||July 8, 2021|
Trades & Services
POSITION TITLE: Recreation Concessions Shift Supervisor
REPORTS TO: Assistant Food and Beverage Manager
PURPOSE OF POSITION:
Assists in the coordination and operation of all Papillion Recreation concession stands to ensure the efficient provision of services to the community.
Responsible for daily operations of Papillion Recreation, Papillion Landing and occasionally SumTur Amphitheater concessions stands.
Incumbent will be required to work varied hours during the week including evenings and weekends.
Responsible for ensuring that quality and service standards are maintained through the operation at assigned concession stands.
Responsible for product distribution of food/beverages and the operation of various equipment as needed.
Prepares ballfield concessions stands for opening and closing by performing various activities including but not limited to inventory, cash handling, reporting and/or returning food supplies, cleaning, etc.
Monitors the on-going operation and maintenance of concessions facilities and equipment and arranges for repairs to concession equipment and facilities.
Coordinates the ballfield concession stand schedules with the Assistant Food and Beverage Manager in accordance to various activities and locations planned for recreation programs.
Helps maintain an accurate inventory of food supplies and equipment; reports needed supplies to the Assistant Food and Beverage Manager for ordering purposes.
Receives, dates, stores, and rotates supplies as they are delivered; ensures orders have been correctly filled and that supplies are in good condition.
Operates point of sale devices, accepts payment, and makes accurate change.
Ensures that proper inventory is maintained at each concession stand.
Responsible for assisting in various financial activities including by not limited to stocking point of sale systems with appropriate funds, balancing daily cash drawers, tracking revenues from each stand, submitting receipts and, and completing all necessary documentation according to rules and regulations.
Occasionally takes concession orders, prepares, stores, and serves food in accordance with established health regulations; assists in maintaining order while individuals wait to purchase concessions.
Performs general maintenance and repair to concession area, such as changing light bulbs, minor equipment repair, cleaning spills, removing trash, etc.
Participates in the cleaning and sanitation of all dishes, equipment, utensils, the concession stand and storage areas according to policies and procedures.
Operates various concession equipment, appliances and utensils; ensures that equipment and utensils are in proper working order.
Inspects and cleans concession stands and eating areas on a regular basis to maintain cleanliness and a hazard free environment; assists with performing various custodial duties such as sweeping, picking up trash and sanitizing.
Responsible for ensuring the compliance of departmental policies regarding hygiene, health, safety and sanitation procedures.
Attends weekly staff meetings and participates in employee training sessions as required.
Reports complaints, problems and needs concerning equipment and food supplies to managers such as defective, damaged or lost utensils, supplies and equipment, spoiled or unattractive food and menu complaints.
Responds to questions from the general public, handles inquiries and/or refers individuals to the supervisor for resolution.
Fills in for other employees as needed.
Establishes and maintains positive public relations with the public, community groups, and other employees.
Operates a City automobile in the performance of essential functions.
Ability to maintain regular and dependable attendance on the job, including attendance and job performance for possibly prolonged periods of time when called out on short notice due to weather conditions, emergencies and similar situations of public necessity.
The job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.
Occasionally participates in concessions sales at SumTur Amphitheater.
ESSENTIAL KNOWLEDGE, EXPERIENCE AND ABILITY:
Knowledge of and ability to apply the skills and techniques utilized in preparation of food routinely sold at concession stands.
Knowledge of and ability to train personnel in the detection of health and safety hazards and to apply necessary precautions in food preparation and service as related to concessions and admissions.
Knowledge and ability to perform accurate mathematical calculations such as addition, subtraction, multiplication and division, using a calculator or manually.
Ability to learn and enforce city rules and regulations regarding the operation of the facility.
Ability to learn and apply city policies regarding cleaning and sanitation procedures.
Ability to learn the geography of the city.
Ability to learn city policies and to apply when dealing with emergency situations and/or general inquiries from the public and/or other co-workers.
Ability to communicate and deal with the general public in a courteous and tactful manner.
Ability to accurately count money and distribute change to paying customers.
Ability to assign, direct and supervise the work of subordinates.
Ability to accurately prepare and maintain various documents, records, reports and correspondence in accordance with established procedures.
Ability to plan and organize a personal work schedule, set priorities and meet deadlines.
Ability to perform job duties efficiently while managing frequent interruptions and/or dealing with stressful or potentially hazardous situations.
Ability to understand and follow both oral and written instructions.
Ability to communicate effectively, verbally and in writing, in English.
Ability to establish and maintain effective working relationships with the general public, other employees, and municipal officials.
ESSENTIAL EDUCATION, CERTIFICATION AND/OR LICENSES:
Must possess a valid drivers license at the time of hire.
Must be at least eighteen (18) years of age at the time of hire.
Experience in food preparation or food service, preferred.
Experience in handling money and financial accountability in a business environment, preferred.
ESSENTIAL PHYSICAL DEMANDS AND TYPICAL WORKING CONDITIONS:
Work is performed in an outdoor or in an indoor concession stand environment. Work requires a considerable amount of physical activity, including walking, standing, kneeling, bending, crouching, reaching, stooping, lifting and carrying supplies and equipment. The incumbent is required to frequently talk, listen, sit or stand for extended periods of time, and must have the ability to work outdoors for extended periods of time in extreme sunny, hot and humid conditions and other fluctuations in the weather.
While performing the duties, the incumbent is required to use hands to finger, handle, feel or operate objects or controls. Hand-eye coordination is necessary to operate cash registers and other pieces of equipment. Vision abilities required include close vision and the ability to adjust focus. The noise level is usually loud.
Work requires extensive interaction with the general public from a variety of age groups and may be stressful when dealing with irate citizens.