Operations Manager ()

at Sodexo Canada Ltd
Location Toronto, Canada
Date Posted September 23, 2022
Category Trades & Services
Job Type Permanent


Company Description

Grow your career with a company that shares your passion! Our Corporate Services Division has an exciting new opportunity to join the Sodexo team as our next Conference Services Manager located in Toronto, ON.

Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 67 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada!

Job Description

How You'll Make an Impact:

Successfully lead all outsourced/subcontracted maintenance activities (ie. Technical painting, grounds maintenance, elevators, etc.)
Maintain interface with clients and service providers, ensuring contract compliance with all criteria and reaching all performance metrics
Review and select winning quotes for the procurement of parts, services, and/or labor services.
Maintain all key performance indicators, including but not limited to: high levels of client and customer satisfaction; account retention; strong employee development and retention
Administer the health & safety and training programs for Sodexo subcontractors and vendors associated with services performed at the site
Able to represent Sodexo at client meetings (support General Manager and/or replace as needed)
Contribute and participate in Governance Meetings
Responsible for hiring, on-boarding, and performance evaluation of staff, where applicable.
Cross-functional support for soft facilities management services such as janitorial, logistics, and other workplace services may also be required
Responsible for achievement of financial goals, including developing & adhering to operating budgets
Investigate opportunities to expand existing service or offer additional services to the client across Hard FM and other Workplace services
Direct business practices in order to develop new and emerging business solutions for sustained growth and effective day-to-day operations


What You'll Need to Succeed:

3+ years of Operational Facilities Leadership experience in Pharmaceutical, Manufacturing or a regulated industry
Post-secondary degree in a related field, or equivalent functional experience required
Experience or accreditation in areas in a variety of facility management services such as MEP, HVAC, Stationary Engineering
General Contracting is an asset
Experience dealing with contractors and service providers
Excellent communication skills
Ability to select, motivate and develop people
Site-specific medical clearance required
Flexibility with schedule may be required

Additional Information

What Sodexo Can Offer You:

Flexible work environment
Competitive compensation & great employee benefits
Training and development programs
Countless opportunities for growth
Corporate responsibility & sustainability
2021 Canada's Best Diversity Employer
2021 Canada's Greenest Employers
2020 Bloomberg Gender-Equality Index featured company
Progressive Aboriginal Relations (PAR) Program company - Gold Level
And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.

Follow us on social media to see first-hand what we are all about!

LinkedIn: Sodexo Canada Careers

Facebook: Sodexo CA Jobs


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