Information Technology System Analyst

at Forge Consulting Group
Location Cleveland
Date Posted April 16, 2021
Category Trades & Services
Job Type Not Specified


Our client is seeking an IT Technical Analyst to join their team in Cleveland, OH. The ideal candidate will have 1-3 years' experience in computer support, a 2 year technical or 4 year degree, PMP Certification, Computer Hardware Certification (CompTIA Network+ and Server+) and Cisco Certification. This opportunity offers a chance to join an automotive supplier with a global footprint offering competitive compensation and benefits.


  • Ability to support Advanced Databases (MS SQL, MYSQL)
  • Acts as a resource person and troubleshoots problems within area of expertise
  • Provides computer support to an area including information, instruction and assistance concerning the use of hardware and software
  • Project Management Experience (PMP Certified)
  • Network WAN/LAN support experience
  • Installs, tests, configures and upgrades hardware and software at the workstation level.
  • Application Development (Visual Basic, .Net) and general programming (PHP, HTML)
  • Assists in basic technical tasks related to the maintenance and administration of an area's computer network such as assigning passwords, purging print queues, enabling and disabling accounts, monitoring scheduled backups.
  • Performs minor repairs and preventative maintenance and arranges and monitors servicing.
  • Maintains inventory of equipment and materials.
  • Data Center support and maintenance hardware (physical server, SAN) and software (Windows Server, Vitualization, VMWare, AppAssure, etc.
  • Support other plants by being in the after-hours support rotation, as required
  • Promote an atmosphere of team work at all times
  • Maintain and update plant's disaster recovery plans
  • Ensure that a clean and safe work environment is always maintained
  • Ensure that all employees receive proper training and understand all job tasks
  • Complete any other duties as assigned

Qualifications / Aptitude:

  • 1-3 years' experience in computer support
  • 2 year technical or 4 year (preferred) degree in the field.
  • PMP Certification, Computer Hardware Certification (CompTIA Network+ and Server+) and Cisco Certification
  • MS SQL Certification a plus
  • Ability to perform well in high pressure situations
  • Capable of independent travel to, from and within designated regions
  • Access to reliable transportation
  • EDI experience a plus
  • IT Security Designation (CISSP) a plus
  • Experience with repetitive manufacturing
  • Previous ERP experience