House Attendant

at Great Wolf Lodge
Location Paradise Valley, Arizona
Date Posted September 23, 2022
Category Trades & Services
Job Type Permanent


The House Attendant uses organization and communication skills to support your Colleagues in creating guest rooms that are well equipped and welcoming -- and that make our guests feel value. The Attendant is responsible for assisting the housekeeping staff in cleaning of guest rooms, laundry functions and ensuring overall patron satisfaction.

Essential Duties & Responsibilities

Assesses quantities of stock in storeroom upon arrival and restocks inventory if necessary

Assists Room Attendant including removing linens and trash

Assists with cleaning guest rooms and making beds as needed

Transports dirty linen from departed rooms to laundry department

Transports clean bath and bed linen from laundry to storerooms

Keeps storerooms clean, free of trash, and organized at all times

Delivers irons, ironing boards, roll away beds, cribs, etc. to guest room upon request

Operates trash compactor and cardboard baler

Picks up and returns to storage any previously used guest requests found in rooms or hallways

Communicates with Management for any special requests or duties

Required Qualifications & Skills

Must be flexible regarding scheduling based on business demands

Successful completion of criminal background check and drug screen

Proven ability to work independently with limited supervision

Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed

Desired Qualifications & Traits

Prior experience with the handling of cleaning chemicals

Excellent customer service skills

Previous housekeeping or general cleaning experience

Physical Requirements

Able to lift up to 30 lbs.

Able to push/pull up to 100 lbs.

Able to bend, stretch, and twist

Able to stand for long periods of time

Able to climb multiple flights of stairs on daily basis and walk frequently

Able to work with chemicals according to directions

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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