Home Warranty Representative

at Jobot
Location Bluffton, South Carolina
Date Posted June 22, 2022
Category Construction
Job Type Not Specified

Description

IMMEDIATE NEED - HOME WARRANTY REPRESENTATIVE - BLUFFTON, SC OR SAVANNAH, GA

This Jobot Job is hosted by: Melody Romeo
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $50,000 - $55,000 per year

A bit about us:

Our client offers a diverse collection of award-winning one and two-story home designs in new home communities throughout Hilton Head, Bluffton and Beaufort, SC and in the greater Savannah, GA area. Come work for one of the leaders in the area!

Why join us?

Health/Dental/Vision
401K
Paid holidays/vacation/sick
Competitive Salary
Growth opportunities
Life/work balance

Job Details

SUMMARY OF POSITION:
The New Home Care Representative is responsible for managing the completion of warranty claims and other request received by homeowners. This includes conducting in-home claim assessments, determining applicable warranty coverage, coordinating and supervising repair dates with trade partners and homeowners, and ensuring the satisfactory and timely completion of all repair work.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Schedules and organizes subcontractors to complete work on a timely basis
  • Inspects the quality of the work performed by all subs and assuring completed to quality standards.
  • Field and respond to Homeowner requests for warranty claims. If necessary, schedule with the homeowner and our subcontractors to remedy the issue.
  • Schedule 11-month warranty walks with the homeowners and schedule the appropriate subcontractors to remedy the issues.
  • Walk homes under construction from a Quality Control perspective and create lists for the Construction Team prior to completion of homes under construction
  • Be Versed and use the Warranty Manual used by Dream Finders Homes to resolve issues in the field
  • Perform pre-closing walks with new homeowners
  • Spend time with the Construction Team to learn the aspects of the construction process

EXPERIENCE, SKILLS, KNOWLEDGE

  • High school degree or equivalent required
  • Associates or Bachelor's degree preferred
  • Minimum one (1) year of construction experience in homebuilding or applicable construction management training required
  • Valid Driver's License is required
  • Code Compliance Course and OSHA/ Safety classes is a plus
  • Builder's License is a plus
  • Minimum 2 years of customer service experience
  • Experience using a laptop or tablet
  • Exceptional communication skills - both written and verbal
  • Comfortable presenting ideas and solutions to leadership and key business partners
  • Strong attention to detail
  • Strong organizational skills and time management skills
  • Ability to establish and maintain strong relationships
  • Proficient in MS Excel, PowerPoint, and Word

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

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