Field Service Technician (Mostly Remote)

at The Squires Group, Inc
Location Gaithersburg, Maryland
Date Posted June 22, 2022
Category Trades & Services
Job Type Full Time

Description

Overview

In business for more than 20 years, our client is a trusted partner in IT Support. They have an opening for Field Service Technicians to support clients in the DC Metro area. Work is primarily REMOTE; however, candidates must be within a few hours of Gaithersburg, MD. This is a very fast-paced role, where you never know what the next phone call may bring. If helping companies and people solve their IT needs gives you a rush, please apply!

This role is open for contractors, contract-to-hire, or direct hire. Per our client contract, candidates must be U.S. Citizens, able to pass a background check.

Responsibilities

  • Desktop configuration - printer installation, drive mapping, data transfer, Windows 7/8/10/11 configuration, installation of 3rd party software
  • Antiviranti-malware setup, monitoring, maintenance, and remediation
  • Peripherals set up - monitors, printers, phones, and docking stations
  • Active Directory - password resets, domain user account creation, forest/domain topology, creating and editing group policy
  • Office 365 - user creation, license management, Exchange Online, SharePoint, Teams, MFA
  • Microsoft Office Suite installation, configuration, and troubleshooting
  • Basic switch and router configuration and troubleshooting

Qualifications

  • Experience and knowledge of the following:
    • Working IT Support / Help Desk / Infrastructure
    • Remote Monitoring and Management (RMM) Tools and Professional Services Automation (PSA) system (especially ConnectWise and ConnectWise Automate)
    • Windows Server 2008 R2, 2012R2, 2016, and 2019
    • Mac and/or Linux distribution
    • Virtualization platforms including VMWare and Hyper-V
    • Backup and disaster recovery software
  • Great customer service skills
  • Ability to work and manage your time efficiently
  • MSP experience is a huge asset
  • Per our client contract, candidates must be U.S. Citizens able to pass a background check

Check out our Referral Program!
The Squires Group will pay you up to $3000 for every qualified professional that you refer and we place. If you see a position posted by The Squires Group and know the perfect person for the job, please send us your referral. For more information, go to .

The Squires Group, Inc. is an Equal Opportunity/Affirmative Action Employer.

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