Collision Center Estimator

at Carstar Autobody Resurrection South
Location Lakeland
Date Posted July 3, 2021
Category Trades & Services
Job Type Full Time

Description

COLLISION ESTIMATOR

CARSTAR Autobody Resurrection is looking to establish a team of dedicated employees to succeed and grow with us as one of the nations' leading repair facilities. We are looking for committed team members that share our mission in providing quality repairs, along with outstanding customer service and satisfaction. Our ideal candidate is one that is self-motivated, a team player, has a positive attitude, eager to learn through continuous education, willing to share their knowledge among other team members, guide customer and employees through the process, participates in company events and community projects, and looks for opportunities for financial growth all members.

REQUIREMENTS:

Properly present yourself to the customer or insurance company in a professional manner and appearance

Accurately write estimates utilizing CCC & Audatex

Follow company standard operating procedures

Follow insurance guidelines

Review and retrieve OEM specifications and procedures

Explain the repair process to the customer

Maintain updates with the customer throughout the repair process

Negotiate with insurance adjusters/field appraisers

Identify and review all necessary repairs with a complete disassembled vehicle with a technician

Search and order parts using various sources

Productively manages time

Perform quality control checks throughout the repair process with each team member

Perform a final quality control check prior to delivery - test drive if necessary

Review the final repairs with the customer at the time of deliver

Follow up to ensure complete customer satisfaction.

QUALIFICATIONS:

Minimum 3 years of experience in a similar role

Proficiency in CCC One

Experience in Audatex and/or Mitchell

Familiar with insurance guidelines including direct repair programs

I-CAR or ASE Certifications, a plus.

BENEFITS:

Paid Holiday and Vacations(After 90 days)

Medical after 90 days)

Dental & Vision Available

Supplemental Life Insurance Available

Short/Long Term Disability Packages Available

Paid Training