|Date Posted||April 16, 2021|
Trades & Services
Job Title: Assistant Shop Manager
Reports to: Shop Manager
Classification: Regular, Full-time, Non-Exempt
Direct Supervisory Responsibility:None
Work-week 40 hours per week; 33-36 hours per week producing services
Salary: Hourly Rate $16-$17 + Monthly Shop Bonus Plan participation .5% of shop revenue+ Technical service/product incentive plan + TIPS
Benefits:This FT role is eligible for health care benefits 1st of month after 60 days of employment including company paid short-term disability and life insurance, participation in 401k after one year of employment, and paid vacation and sick days.
The Assistant Shop Manager is responsible for assisting the Shop Manager in most of the day to day operating tasks, while helping to create an environment that maintains and exceeds Floyd's 99 standards in Client service, Client retention, Employee technical proficiency, professional hair care recommendations, and in-shop safety standards. Responsible for promoting and maintaining a work environment consistent with Floyd's Values.
The Assistant Shop Manager will support the Shop Manager in the following areas:
•Act as the Manager on Duty (MOD) when Shop Manager is not present.
•Demonstrate high standards of Client service and brand image.
•Educate Employees and encourage upselling of services and retail.
•Participate in the interviewing, hiring, and orientation process.
•Communication of company updates including service and sales promotions, education and marketing events, and operational initiatives in monthly shop meetings.
•Participate in Month End, Inventory and Purchase Order management.
•Attend at least one management meeting per quarter.
•Have knowledge of state Barbering and Cosmetology rules and regulations. Enforce and hold Employees accountable for complying.
•Maintain safety, follow and enforce all policies and procedures of Floyd's 99.
•Provide input to Shop Manager on employee performance and conduct. Report any/all concerns and issues to the Shop Manager in a timely manner.
•Other duties as assigned by Shop Manager.
Who you are:
•You focus on developing others to be their best self
•You have the courage to take risks to achieve your goals
•You inspire those around you and know that positivity impacts the employee experience
•You are confident and inspire others to put their best foot forward
•You are willing to do the right thing even when no one is looking
•You are strong and decisive but also humble
•1 or more years of relevant work experience in a supervisory/management capacity
•Active Cosmetology or Barber license
•Exceptional written and oral communication skills.
•Ability to work a flexible schedule.
•Ability to multitask in a fast paced environment.
•Ability to build and promote a culture of service and teamwork.