Insurance Support Associate - Remote OpportunityPermanent
Ontario (ON), Richmond Hill - L3T 7P9Job Simplification
The announced job offer is made public by the firm: CAA Club Group and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Ontario (ON) at the city Richmond Hill, in the country CA - at this current ZipCode: L3T 7P9
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
About Us
Get ready to drive your career forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development- and we regularly recognize their achievements and outstanding results.
We work hard and play hard. We're about doing what's right, and feeling good about it.
Who we are
Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.
Position Details
What You Will Do
Support the Insurance Service team by answering inbound calls from our CAA Insurance policy holders regarding general service inquiries around billing options and payments
Send outbound correspondence to CAA Insurance policy holders, providing technical support for CAA Connect and CAA MyPace
Assist with the collection of data for departmental reporting
Offer support for ongoing departmental projects and initiatives
Meet Key Performance Indicators (KPI's) including first call resolution, average call handle times and various other customer service metrics to ensure top quality service is being provided
Who You Are
Post-Secondary education completed, University preferred
1-3 years of exceptional customer service experience
Previous experience in a call centre environment
Desire to pursue Other Than Life (OTL) license and/or Chartered Insurance Professional (CIP) designation
Strong teamwork and analytical skills
Excellent communication skills, both verbal and written
What's In It For You
Competitive salary
Annual bonuses and merit increases
3 weeks' vacation
Flexible benefit plan
Defined Contribution Pension
Complimentary CAA Membership
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
Get ready to drive your career forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development- and we regularly recognize their achievements and outstanding results.
We work hard and play hard. We're about doing what's right, and feeling good about it.
Who we are
Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.
Position Details
What You Will Do
Support the Insurance Service team by answering inbound calls from our CAA Insurance policy holders regarding general service inquiries around billing options and payments
Send outbound correspondence to CAA Insurance policy holders, providing technical support for CAA Connect and CAA MyPace
Assist with the collection of data for departmental reporting
Offer support for ongoing departmental projects and initiatives
Meet Key Performance Indicators (KPI's) including first call resolution, average call handle times and various other customer service metrics to ensure top quality service is being provided
Who You Are
Post-Secondary education completed, University preferred
1-3 years of exceptional customer service experience
Previous experience in a call centre environment
Desire to pursue Other Than Life (OTL) license and/or Chartered Insurance Professional (CIP) designation
Strong teamwork and analytical skills
Excellent communication skills, both verbal and written
What's In It For You
Competitive salary
Annual bonuses and merit increases
3 weeks' vacation
Flexible benefit plan
Defined Contribution Pension
Complimentary CAA Membership
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
Employer Overview
CAA Club Group
Ontario (ON), Richmond Hill - L3T 7P9- Agency