Insurance Client Service RepresentativePermanent
New York, Clifton Park - 12065Job Simplification
The announced job offer is made public by the firm: GTM Payroll Services Inc and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of New York at the city Clifton Park, in the country US - at this current ZipCode: 12065
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
This position is accountable and responsible for all aspects of quality service of our private household clients and local business clients utilizing our Insurance products; contacts and assists clients in obtaining information for Insurance related concerns; responds to and resolves client questions and problems and delivers high-quality customer service in a fast-paced environment.
Essential Functions:
Possess a service mindset and a passion for delivering exceptional service support across a client's lifecycle.
Learn and carry out GTM's service philosophy and actions.
Uphold a high rate of client retention and satisfaction through providing quality service and active listening.
Complete applications, questionnaires, request loss runs, issue binders and certificates of insurance. Learn the products that are available through the agency's carriers and be comfortable making recommendations to clients.
Upon renewal, review client's coverage to determine if better pricing can be obtained with another carrier. Provide assistance to clients on outstanding claims to assist in resolving them quickly and efficiently.
Review existing client files to offer and quote additional coverages.
Work closely with the payroll department to ensure a seamless transition and an exceptional client experience for new and existing clients.
Knowledge, Skills, Abilities:
Time management skills, including the ability to organize and manage multiple priorities.
Solid interpersonal and communication skills in order to meet customer needs and resolve customer service issues.
Self-motivated and the ability to build relationships
Have proven facility in common computer programs as well as the technical aptitude to learn and use new systems.
Ability to work independently or as a team for a common goal
Minimum Qualifications:
Associates degree in a related field
2 years experience servicing client accounts
Bachelor's degree preferred
Property and Casualty brokers' license
Success Factors:
Ability to maintain a positive attitude within a fast-paced, growth-based environment.
Ability to embrace and adapt well to change.
Think creatively and offer ideas to help enhance the client experience
Essential Functions:
Possess a service mindset and a passion for delivering exceptional service support across a client's lifecycle.
Learn and carry out GTM's service philosophy and actions.
Uphold a high rate of client retention and satisfaction through providing quality service and active listening.
Complete applications, questionnaires, request loss runs, issue binders and certificates of insurance. Learn the products that are available through the agency's carriers and be comfortable making recommendations to clients.
Upon renewal, review client's coverage to determine if better pricing can be obtained with another carrier. Provide assistance to clients on outstanding claims to assist in resolving them quickly and efficiently.
Review existing client files to offer and quote additional coverages.
Work closely with the payroll department to ensure a seamless transition and an exceptional client experience for new and existing clients.
Knowledge, Skills, Abilities:
Time management skills, including the ability to organize and manage multiple priorities.
Solid interpersonal and communication skills in order to meet customer needs and resolve customer service issues.
Self-motivated and the ability to build relationships
Have proven facility in common computer programs as well as the technical aptitude to learn and use new systems.
Ability to work independently or as a team for a common goal
Minimum Qualifications:
Associates degree in a related field
2 years experience servicing client accounts
Bachelor's degree preferred
Property and Casualty brokers' license
Success Factors:
Ability to maintain a positive attitude within a fast-paced, growth-based environment.
Ability to embrace and adapt well to change.
Think creatively and offer ideas to help enhance the client experience
Employer Overview
GTM Payroll Services Inc
New York, Clifton Park - 12065- Agency