Industrial Field Service TechnicianPermanent
Texas, Plano - 75023Job Simplification
The announced job offer is made public by the firm: Stewart Systems Baking LLC and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Trades & Services and the jobs location is in the state of Texas at the city Plano, in the country US - at this current ZipCode: 75023
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
RESPONSIBILITIES :
Responsible for assembling, installing, servicing, troubleshooting, and maintaining industrial food processing machinery.
60%-75% travel to customer sites providing direct service, managing and or training their staff and offering technical solutions that may include new and/or replacement parts and equipment.
25%-40% in the manufacturing factory testing/inspecting equipment prior to shipping and fielding customer service calls for remote troubleshooting.
Verbal and written communication with coworkers and customers regarding technical support matters.
QUALIFICATIONS :
High School Diploma. Associates degree in technical field or technical school diploma preferred.
Excellent troubleshooting skills.
Must have strong hands-on electro-mechanical skills. Previous experience building/servicing mid-to-large size industrial machinery. Ability to build equipment from the ground-up and to troubleshoot electrical problems.
Able to troubleshoot, understand, and repair all electrical and automation components associated with the machine (example Allen-Bradley, Kollmorgen system
Able to troubleshoot, understand and repair all mechanical components associated with the machine (example Pneumatics, Gearboxes, Servo-drives).
Problem solver. Able to think outside the box quickly and determine the best path forward.
Experience working in the field at customer sites preferred.
Excellent customer service and communication skills. Working directly with customers and developing positive lasting customer relations.
Able to work independently and take control of the customer's in-plant situation. Comfortable guiding the customer to ensure the job gets completed efficiently and on schedule.
Able to troubleshoot over the phone and comfortable working with difficult customers to deescalate situations.
Organization skills and follow-through are crucial when working with customers.
RELOCATION IS NOT REQUIRED (up to 75% travel for local candidates, 90% travel for remote candidates)
ESSENTIAL SKILLS :
Ability to learn interactively
Problem-solving and ability to be decisive during the decision-making process
Social perceptiveness and fine attention to detail, including the abilities to actively listen, analyze, and understand the needs/wants of others.
Ability to stay organized, focused, and demonstrate appropriate time management to meet project deadlines.
Ability to effectively communicate with others.
PHYSICAL REQUIREMENTS :
While performing the duties of this position, the candidate is required:
To regularly to speak and listen.
Frequently required to use hands, fingers, handle or feel objects, tools, and controls.
Frequently required to stand; walk; sit; reach with hands and arms, climb or balance; and stoop, kneel, crouch, or crawl.
May occasionally lift and/or move up to 75 lbs.
Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
WORK ENVIRONMENT :
Varies; Manufacturing, commercial bakeries
Job Type: Full-time
Pay: $34.00 - $38.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Supplemental pay types:
Bonus pay
Experience:
Customer service: 1 year (Preferred)
industrial equipment service: 3 years (Required)
Work Location: Remote
Responsible for assembling, installing, servicing, troubleshooting, and maintaining industrial food processing machinery.
60%-75% travel to customer sites providing direct service, managing and or training their staff and offering technical solutions that may include new and/or replacement parts and equipment.
25%-40% in the manufacturing factory testing/inspecting equipment prior to shipping and fielding customer service calls for remote troubleshooting.
Verbal and written communication with coworkers and customers regarding technical support matters.
QUALIFICATIONS :
High School Diploma. Associates degree in technical field or technical school diploma preferred.
Excellent troubleshooting skills.
Must have strong hands-on electro-mechanical skills. Previous experience building/servicing mid-to-large size industrial machinery. Ability to build equipment from the ground-up and to troubleshoot electrical problems.
Able to troubleshoot, understand, and repair all electrical and automation components associated with the machine (example Allen-Bradley, Kollmorgen system
Able to troubleshoot, understand and repair all mechanical components associated with the machine (example Pneumatics, Gearboxes, Servo-drives).
Problem solver. Able to think outside the box quickly and determine the best path forward.
Experience working in the field at customer sites preferred.
Excellent customer service and communication skills. Working directly with customers and developing positive lasting customer relations.
Able to work independently and take control of the customer's in-plant situation. Comfortable guiding the customer to ensure the job gets completed efficiently and on schedule.
Able to troubleshoot over the phone and comfortable working with difficult customers to deescalate situations.
Organization skills and follow-through are crucial when working with customers.
RELOCATION IS NOT REQUIRED (up to 75% travel for local candidates, 90% travel for remote candidates)
ESSENTIAL SKILLS :
Ability to learn interactively
Problem-solving and ability to be decisive during the decision-making process
Social perceptiveness and fine attention to detail, including the abilities to actively listen, analyze, and understand the needs/wants of others.
Ability to stay organized, focused, and demonstrate appropriate time management to meet project deadlines.
Ability to effectively communicate with others.
PHYSICAL REQUIREMENTS :
While performing the duties of this position, the candidate is required:
To regularly to speak and listen.
Frequently required to use hands, fingers, handle or feel objects, tools, and controls.
Frequently required to stand; walk; sit; reach with hands and arms, climb or balance; and stoop, kneel, crouch, or crawl.
May occasionally lift and/or move up to 75 lbs.
Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
WORK ENVIRONMENT :
Varies; Manufacturing, commercial bakeries
Job Type: Full-time
Pay: $34.00 - $38.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Supplemental pay types:
Bonus pay
Experience:
Customer service: 1 year (Preferred)
industrial equipment service: 3 years (Required)
Work Location: Remote
Employer Overview
Stewart Systems Baking LLC
Texas, Plano - 75023- Agency