Housekeeping Supervisor - Iowa, Council Bluffs

The announced job offer is made public by the firm: Ameristar Casino Council Bluffs and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Trades & Services and the jobs location is in the state of Iowa at the city Council Bluffs, in the country US - at this current ZipCode: 51501

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Overview

Don t just work. Work Happy.

A career in gaming? At Ameristar Council Bluffs Casino Hotel, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.

- Creates effective and efficient schedules while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.

- Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.

- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.

- Ensures that guest rooms are well maintained and in proper repair.

- Oversees daily cleaning of occupied rooms and preparation of rooms for new check-ins.

- Maintains adequate inventory of all supplies.

-Ensures that linen and supplies are tracked and accounted for daily.

- Monitors and maintains level of cleanliness in rooms.

- Expedites and oversees special requests from the Front Desk.

- Monitors, maintains, and makes recommendations on level of cleanliness in hotel rooms.

- inspects all vacant rooms to ensure housekeeping specifications are met.

- Reports all maintenance problems and assures protection of all hotel property from possible damage.

- Maintains knowledge of and compliance with all safety and health standards set by OSHA and local Health Department.

- Monitors team member appearance, carts, equipment, and cleaning supplies. Ensures storerooms are properly stocked with linens and supplies.

- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.

- Maintains strict confidentiality in all departmental and company matters.

Qualifications

- Bachelor s degree (B.A./B.S.); or one to three years of related experience and/or training; or equivalent combination of education and experience.

- Must have strong written and verbal communication skills; must be fluent and literate in English.

- Ability to maintain a high level of confidentiality and professionalism.

- Ability to write reports, business correspondence, and procedure manuals.

- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

- Must be proficient in Microsoft Office applications (Word, Excel, and Outlook).

- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

- Must have excellent customer service and organizational skills.

- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.

- Must be able to perform the physical job duties of all Housekeeping team members in times of emergencies.

- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

-Must be able to operate all Housekeeping equipment, including, but not limited to vacuum cleaners, floor machines, washer, dryer, carpet extractors, computer, copy machine, mop, broom, and handheld radio.

- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

- Ability to work a flexible schedule, including nights, weekends, and holidays, as business needs dictate.

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer