Healthcare Call Center Case CoordinatorsPermanent
Arizona, Tucson - 85701Job Simplification
The announced job offer is made public by the firm: Volt Workforce Solutions and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Arizona at the city Tucson, in the country US - at this current ZipCode: 85701
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Volt has partnered with a call center in Tucson to help identify multiple Healthcare Call Center Care Coordinators.
As a Call Center Care Coordinator you will be responsible for:
Interacting directly with customers, sales and/or service representatives to handle a variety of inbound and outbound post-sales service functions.
Receiving customer and internal partner requests and works independently and/or collaborates with other teams to service these requests, follow-up or escalate appropriately.
Preparing/retrieving documentation related to customer account, product, and service inquiries/issues.
Updating databases with documentation related to customer interactions and steps taken to serve customer needs.
Ensuring account information is accurate by keeping it updated, filing/managing customer documentation/forms.
May schedule field sales/service visits or escalate to partners as appropriate.
Handling requests for additional company materials.
Maintaining records of customer contact and follow-up and resolves customer billing, payment and credit problems.
Qualifications
High School Diploma or Associate Degree in Business Administration or Health Management, Medical Administration.
1-2+ years of Call center experience, preferably in a health care or workers compensation environment preferred.
Prior sales/negotiating skills preferred, but not required
Ability to multitask
Ability to work in a fast-paced work environment and multi-task
Intermediate to Advance Microsoft Office Suite knowledge (Word, Excel, Outlook, PowerPoint).
Availability to work 10:30am - 7:00pm shift ranges between
Bilingual - Spanish helpful but not mandatory
This is an ONSITE role. Shift hours are 10:30am - 7pm. Positions are long term temp, possible temp to hire. Pay is $18-20/hr.
APPLY TODAY
VOLT WORKFORCE SOLUTIONS
Volt is an Equal Opportunity Employer.
As a Call Center Care Coordinator you will be responsible for:
Interacting directly with customers, sales and/or service representatives to handle a variety of inbound and outbound post-sales service functions.
Receiving customer and internal partner requests and works independently and/or collaborates with other teams to service these requests, follow-up or escalate appropriately.
Preparing/retrieving documentation related to customer account, product, and service inquiries/issues.
Updating databases with documentation related to customer interactions and steps taken to serve customer needs.
Ensuring account information is accurate by keeping it updated, filing/managing customer documentation/forms.
May schedule field sales/service visits or escalate to partners as appropriate.
Handling requests for additional company materials.
Maintaining records of customer contact and follow-up and resolves customer billing, payment and credit problems.
Qualifications
High School Diploma or Associate Degree in Business Administration or Health Management, Medical Administration.
1-2+ years of Call center experience, preferably in a health care or workers compensation environment preferred.
Prior sales/negotiating skills preferred, but not required
Ability to multitask
Ability to work in a fast-paced work environment and multi-task
Intermediate to Advance Microsoft Office Suite knowledge (Word, Excel, Outlook, PowerPoint).
Availability to work 10:30am - 7:00pm shift ranges between
Bilingual - Spanish helpful but not mandatory
This is an ONSITE role. Shift hours are 10:30am - 7pm. Positions are long term temp, possible temp to hire. Pay is $18-20/hr.
APPLY TODAY
VOLT WORKFORCE SOLUTIONS
Volt is an Equal Opportunity Employer.
Employer Overview
Volt Workforce Solutions
Arizona, Tucson - 85701- Agency