Guest Service RepresentativePermanent
Wisconsin, Milwaukee - 53207Job Simplification
The announced job offer is made public by the firm: Hilton Home2 Suites and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Wisconsin at the city Milwaukee, in the country US - at this current ZipCode: 53207
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Job Overview
Here at the Home2 Suites Milwaukee Airport we are searching for motivated and dedicated individuals to be a Guest Service Representative to work part time with a potential to become a full-time teammate.
Position Summary: This position is primarily responsible for attending to the needs of guests, especially during check-in and check-out.
Essential Position Functions:
Personally demonstrates a commitment to guest service by responding to guest needs and concerns; be committed to making every guest satisfied.
Provides information to guests about hotel policies, services and amenities.
Listens and responds to guests' inquiries, concerns, and requests for assistance and information about the local area.
Handles guest check-in and check-out in an accurate and efficient manner.
Enters/changes reservation information on the hotel computer systems.
Processes payment from guest and posts charges to guest accounts.
Balances shift work and cash drawers.
Operates hotel telephone console and uses good telephone etiquette.
Sells rooms to guests on the telephone and to "walk-ins".
Knows all components and features of the company's guest service guarantee.
Promotes hotel sales and revenue programs.
Maintains open communication with all hotel departments.
Understands and performs basic safety, security and emergency procedures of the hotel.
Assists departments as needed.
Performs all other related duties as assigned.
Essential Skills and experience:
Guest Service orientation
Interpersonal and communication skills
Team player
Ability to work independently
Ability to handle multiple tasks
Ability to handle money and make change
High School education or equivalent
Computer experience
Working Relationships:
Interacts with all other property team members, including other departments throughout the hotel.
Reports to Guest Service Supervisor ,and / or General Manager.
Physical demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential position functions. The majority of the job duties for this position are completed while standing. While performing the duties of this job, the employee is regularly required to stand, talk or hear, and use hands to touch, handle, or feel. The employee is occasionally required to sit, walk, climb, balance, stoop, kneel and reach with hands and arms. The employee will periodically lift and or move up to 10 pounds and occasionally lift and or move up to 25 pounds. Vision abilities required by this job include distant/close vision.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Weekend availability
Ability to commute/relocate:
Milwaukee, WI 53207: Reliably commute or planning to relocate before starting work (Required)
Experience:
Hotel experience: 1 year (Preferred)
Work Location: One location
Position Summary: This position is primarily responsible for attending to the needs of guests, especially during check-in and check-out.
Essential Position Functions:
Personally demonstrates a commitment to guest service by responding to guest needs and concerns; be committed to making every guest satisfied.
Provides information to guests about hotel policies, services and amenities.
Listens and responds to guests' inquiries, concerns, and requests for assistance and information about the local area.
Handles guest check-in and check-out in an accurate and efficient manner.
Enters/changes reservation information on the hotel computer systems.
Processes payment from guest and posts charges to guest accounts.
Balances shift work and cash drawers.
Operates hotel telephone console and uses good telephone etiquette.
Sells rooms to guests on the telephone and to "walk-ins".
Knows all components and features of the company's guest service guarantee.
Promotes hotel sales and revenue programs.
Maintains open communication with all hotel departments.
Understands and performs basic safety, security and emergency procedures of the hotel.
Assists departments as needed.
Performs all other related duties as assigned.
Essential Skills and experience:
Guest Service orientation
Interpersonal and communication skills
Team player
Ability to work independently
Ability to handle multiple tasks
Ability to handle money and make change
High School education or equivalent
Computer experience
Working Relationships:
Interacts with all other property team members, including other departments throughout the hotel.
Reports to Guest Service Supervisor ,and / or General Manager.
Physical demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential position functions. The majority of the job duties for this position are completed while standing. While performing the duties of this job, the employee is regularly required to stand, talk or hear, and use hands to touch, handle, or feel. The employee is occasionally required to sit, walk, climb, balance, stoop, kneel and reach with hands and arms. The employee will periodically lift and or move up to 10 pounds and occasionally lift and or move up to 25 pounds. Vision abilities required by this job include distant/close vision.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Weekend availability
Ability to commute/relocate:
Milwaukee, WI 53207: Reliably commute or planning to relocate before starting work (Required)
Experience:
Hotel experience: 1 year (Preferred)
Work Location: One location
Employer Overview
Hilton Home2 Suites
Wisconsin, Milwaukee - 53207- Agency