Full-Time Customer Service Agent (Great Benefits, Great Work/Life Balance!) - Florida, Orlando

Full-Time Customer Service Agent (Great Benefits, Great Work/Life Balance!)Permanent

Florida, Orlando - 32801
  • Applications 0
  • Post Date: 2022-10-22
  • Views 1185
  • Job Categories:Array
  • Job Type:Permanent
  • Published Date:2022-10-22
  • Salary Period:Hourly
  • Company Name:AllianceOne Inc.
  • Company Type:Agency

Job Simplification

The announced job offer is made public by the firm: AllianceOne Inc. and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Florida at the city Orlando, in the country US - at this current ZipCode: 32801

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Job Overview

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description:

Currently hiring Full - Time Customer Service Agents in Orlando, FL!

At AllianceOne we pride ourselves on living our corporate values of integrity, respect, professionalism, innovation and commitment. Due to growth in our business we are seeking talented professionals who will help us provide world class service to the consumers we work with and deliver exceptional results for the clients we serve.

AllianceOne is a Certified "Great Place to Work"!

As a Customer Service Agent, you will be answering inbound calls to assist customers with accounts, toll invoices, technical assistance, and DMV registration holds.

Provide excellent customer service to customers by:

Quickly and accurately identifying and assessing individual customer needs and taking appropriate action steps to satisfy those needs
Projecting patience, empathy, caring and sincerity in voice tone and words
Establishing rapport over the phone quickly and remaining positive and upbeat while following client guidelines and all rules and regulations
Express thoughts and information clearly and succinctly
Communicating unpleasant or negative information in a tactful manner
Consistently meet established productivity, schedule adherence, and quality standards
Be flexible, adjust quickly, and react positively to change
Demonstrate the ability to build and maintain productive working relationships with others and contribute as an effective staff
Special projects as required

PAY: $15.91

LOCATION: Orlando, FL 32807

BENEFITS:

Medical, Dental and Vision Benefits after 60 days of employment
401(k) with company match after 90 days of employment
Life Insurance, Short Term Disability, and Flexible Spending Account
Generous Paid Vacation Package

Qualifications

Prior customer service experience (high volume call center experience is a plus)

Professional verbal and written communication skills

Outstanding attendance & work ethic

Strong ability to navigate multiple systems while speaking with customers

Must be self-motivated, problem solver and use critical thinking

Must be proficient in time management

Good typing/keyboarding skills (a test will be given)

Ability and openness to work professionally with a diverse customer base

Works well in team setting

A criminal background check and drug test are required

Vehicle tag check for outstanding violation invoices on toll road

HOURS: Monday- Friday (Wed or Thurs Off): 10:45 AM- 7:15 PM, Saturday 8:00 AM- 4:30 PM

CSR Training Classes will follow a schedule of Monday- Friday 8:30 AM - 5:00 PM. They fill up quickly! You must be able to attend all 80 hours of training to graduate to the production floor.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at .

Questions?

Please review our privacy notice available at the following
For additional information on AllianceOne visit our website at
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Employer Overview

AllianceOne Inc.

Florida, Orlando - 32801
  • Agency