Full Time - Customer Care Representative - Call CenterPermanent
Wisconsin, Chippewa Falls - 54729Job Simplification
The announced job offer is made public by the firm: Mason Companies, Inc. and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Wisconsin at the city Chippewa Falls, in the country US - at this current ZipCode: 54729
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
HIRING EVENT
Join us for Treats, Prizes & EXTRA CASH before the holiday season!
When: Saturday, October 10th, 2022 - 10am-2pm
Where: Mason Outlet Store - 301 N Bridge Street Chippewa Falls, WI 54729
ONSITE INTERVIEWS:
Stop in to our Customer Care Representative - Call Center onsite Interviews held every Thursday from 3pm-6pm located at the Corporate Office.
Address: 1251 1st Avenue Chippewa Falls, WI 54729.
We look forward to meeting YOU!
JOB SUMMARY:
Looking for upbeat, customer-centric individuals who have a passion for assisting customers with their order needs for inbound sales. This role offers meaningful work as you will play a key part to enhance the customer experience!
WHY MASON?
We are a family-owned business committed to cultivating thriving relationships. These relationships generate growth, opportunity and value for our customers, employees, and community.
Our Health Benefits, Bonuses and Perks are for you! We offer Health, Dental & Vision Insurance, Flex Spending Account, 401K+ Company Match with Profit Sharing Eligibility for Cash Bonus Tuition Reimbursement Scholarship Opportunities Free Financial Planning Services, Store Discount, and a variety of fun company-wide events!
Be part of a collaborative and upbeat team that appreciates you! Opportunity to learn, grow and expand your skill set in a professional setting. Variety of schedules.
PRIMARY DUTIES AND RESPONBILITIES:
The below listing of essential functions is not an inclusive listing of all duties that may be requested to be performed by supervisor or manager.
• Answer incoming customer contacts and assist customers with their order and/or questions.
• Process correspondence and emails in accordance with company guidelines.
• Be accurate and efficient when processing customer orders.
• Assist customers with questions and/or concerns.
• Follow established policy and procedures.
COMPETENCIES:
• Strong verbal communication skills.
• Above average interpersonal skills, for both customers and co-workers.
• Effective problem solver with the ability/personality to remain calm and positive even while under stress.
• Detail oriented at all times.
• The willingness to maintain a "can do" and positive attitude throughout all/any types of interactions is expected.
• Ability to effectively listen and productively engage with customers, regardless of the circumstances.
• Proficient at multi-tasking.
• The drive to be focused on what we can do for our customers, always remaining positive.
• Able to adjust to a fast-paced environment during busier times of the year.
EDUCATION and/or EXPERIENCE:
• High School Diploma or equivalent is preferred, but not required.
• Prior experience in customer service is strongly desired.
• Functional experience with data entry and computers is preferred.
SCHEDULE REQUIREMENTS:
• Choose from a variety of scheduling options - All schedules include a minimum of one weekend day.
• Ability to work extended hours during call center busy periods.
• Opportunities for increased flexibility during off-season.
• Ability to work a consistent, set schedule each week.
PHYSICAL DEMANDS:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is generally sedentary, with no specific need for physical coordination or effort. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.
No travel is required.
WORK ENVIRONMENT:
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Tasks do not expose employee to physically unpleasant or hazardous conditions.
TRAINING/ORIENTATION:
A training development plan will be created and customized to the individual.
Join us for Treats, Prizes & EXTRA CASH before the holiday season!
When: Saturday, October 10th, 2022 - 10am-2pm
Where: Mason Outlet Store - 301 N Bridge Street Chippewa Falls, WI 54729
ONSITE INTERVIEWS:
Stop in to our Customer Care Representative - Call Center onsite Interviews held every Thursday from 3pm-6pm located at the Corporate Office.
Address: 1251 1st Avenue Chippewa Falls, WI 54729.
We look forward to meeting YOU!
JOB SUMMARY:
Looking for upbeat, customer-centric individuals who have a passion for assisting customers with their order needs for inbound sales. This role offers meaningful work as you will play a key part to enhance the customer experience!
WHY MASON?
We are a family-owned business committed to cultivating thriving relationships. These relationships generate growth, opportunity and value for our customers, employees, and community.
Our Health Benefits, Bonuses and Perks are for you! We offer Health, Dental & Vision Insurance, Flex Spending Account, 401K+ Company Match with Profit Sharing Eligibility for Cash Bonus Tuition Reimbursement Scholarship Opportunities Free Financial Planning Services, Store Discount, and a variety of fun company-wide events!
Be part of a collaborative and upbeat team that appreciates you! Opportunity to learn, grow and expand your skill set in a professional setting. Variety of schedules.
PRIMARY DUTIES AND RESPONBILITIES:
The below listing of essential functions is not an inclusive listing of all duties that may be requested to be performed by supervisor or manager.
• Answer incoming customer contacts and assist customers with their order and/or questions.
• Process correspondence and emails in accordance with company guidelines.
• Be accurate and efficient when processing customer orders.
• Assist customers with questions and/or concerns.
• Follow established policy and procedures.
COMPETENCIES:
• Strong verbal communication skills.
• Above average interpersonal skills, for both customers and co-workers.
• Effective problem solver with the ability/personality to remain calm and positive even while under stress.
• Detail oriented at all times.
• The willingness to maintain a "can do" and positive attitude throughout all/any types of interactions is expected.
• Ability to effectively listen and productively engage with customers, regardless of the circumstances.
• Proficient at multi-tasking.
• The drive to be focused on what we can do for our customers, always remaining positive.
• Able to adjust to a fast-paced environment during busier times of the year.
EDUCATION and/or EXPERIENCE:
• High School Diploma or equivalent is preferred, but not required.
• Prior experience in customer service is strongly desired.
• Functional experience with data entry and computers is preferred.
SCHEDULE REQUIREMENTS:
• Choose from a variety of scheduling options - All schedules include a minimum of one weekend day.
• Ability to work extended hours during call center busy periods.
• Opportunities for increased flexibility during off-season.
• Ability to work a consistent, set schedule each week.
PHYSICAL DEMANDS:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is generally sedentary, with no specific need for physical coordination or effort. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.
No travel is required.
WORK ENVIRONMENT:
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Tasks do not expose employee to physically unpleasant or hazardous conditions.
TRAINING/ORIENTATION:
A training development plan will be created and customized to the individual.
Employer Overview
Mason Companies, Inc.
Wisconsin, Chippewa Falls - 54729- Agency