Field Service Engineer - Onsite - Minimal To No Travel RequiredPermanent
California, Santa Clara - 95054Job Simplification
The announced job offer is made public by the firm: AIXTRON Inc. and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Trades & Services and the jobs location is in the state of California at the city Santa Clara, in the country US - at this current ZipCode: 95054
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
What We Offer:
A challenging field of activity with great creative potential at an innovative, international and expanding technological leader
Flat hierarchies and direct interdisciplinary cooperation
Working in a state-of-the-art work environment with the latest and most innovative methods in an intercultural team with highly motivated colleagues
Targeted personnel development through continuous specialist training and development of personal skills
An open corporate culture with flexible working hours that allows a self-determined work/life balance. We understand how often traveling is a part of the package when it comes to field service work, so to make things easier on our Engineers, we offer availability to work from the comfort of your own home as often as possible.
Performance-based, competitive compensation
Generous benefits package, including company paid health insurance, paid sick leave, 401K with up to a 3% match, paid time off and more!
About The Field Service Engineer position:
At AIXTRON Inc we are looking for experienced Field Service Engineers to join our global support organization and work with our customers on state-of-the-art (Metal Organic) Chemical Vapor Deposition (MO)CVD equipment. Customer orientation is at the center of our day-to-day activities. We make sure that our customers always feel well taken care of. Our high requirements for manufacturing, research and product quality are reflected in our holistic service. Be it the development of our systems, on site installation, regular maintenance, service repairs and upgrades, and further system development. Going the extra mile for our customers is our top priority!
If you feel at home in a medium-sized corporate culture with short decision-making paths, but, at the same time, appreciate a complex range of topics as well as the variety of tasks that you would find in a major corporation, we are the place for you. Take the opportunity to play an active role in shaping the future of our company!
Field Service Engineer Responsibilities:
The Field Service Engineer is responsible for installing semiconductor equipment from pre-installation activities to technical acceptance by the customer. The incumbent will also serve as a liaison between customers and all components of the company throughout the process. Upon customer acceptance, provides sustaining/maintenance support for equipment. Responsible for maintaining a high level of customer satisfaction while representing the interests of the company.
Precision, diligence and an eye for detail are top priority at AIXTRON. You will be responsible to ensure optimum system and service quality for customers.
Direct all activities associated with pre-installation, installation, and start-up of equipment with minimal or no direction.
Act as a company liaison: provide customer-designated interface with status reports, respond to requests for additional information, address customer concerns, advise customers of schedule changes, etc.
Prepare equipment for process acceptance: testing, troubleshooting, and debugging equipment performance to a functional state according to contract specifications.
Diagnose and repair 90% of all hardware and demonstrate knowledge of software failures on assigned equipment.
Provide accurate documentation of all system problems and actions taken before, during, and after installations.
Participate in providing 24-hour on-call support for installed base equipment problems when requested.
Prepare and submit all administrative requirements such as performance data, timesheets, field service reports, and travel expense reports in an accurate and timely manner.
Train less experienced employees and customer representatives on equipment operation and maintenance
Other duties as assigned.
Field Service Engineer Qualifications/Requirements:
At least 2-5 years of working experience on semiconductor equipment in any of the following areas: mechanical, electrical, electronics, electro-mechanical, pneumatics, or robotics.
Must have a Technical Associates degree in Engineering or equivalent experience and knowledge.
Knowledge of mechanical, electrical pneumatics, fluids, vacuum systems, robotics, and electro-mechanical control system diagnostics procedures for a company or similar equipment.
A high level of written and oral communication skills is required.
Customer Satisfaction is our priority, so you must possess excellent customer service skills
About AIXTRON
Today, AIXTRON is a global player and has been a market-leading company for many years. In addition to our headquarters in Herzogenrath, we have research laboratories in Germany and the UK as well as branches in China, Taiwan, the USA, Korea and Japan. In 2021, around 700 employees around the world generated revenues of approximately EUR 429 million. In 2022, we are continuing with our focus on introducing a "new product" strategy. We believe that the areas of power electronics (GaN, SiC), opto electronics (GaAs, InP) and micro-LEDs (GaN, GaAs) are strong growth markets, and we see major potential for our company here in the coming years.
AIXTRON is on course for strong growth, which is expected to continue for several years according to current forecasts. By becoming a member of our team, you will be joining a diversified and healthy technology company.
A challenging field of activity with great creative potential at an innovative, international and expanding technological leader
Flat hierarchies and direct interdisciplinary cooperation
Working in a state-of-the-art work environment with the latest and most innovative methods in an intercultural team with highly motivated colleagues
Targeted personnel development through continuous specialist training and development of personal skills
An open corporate culture with flexible working hours that allows a self-determined work/life balance. We understand how often traveling is a part of the package when it comes to field service work, so to make things easier on our Engineers, we offer availability to work from the comfort of your own home as often as possible.
Performance-based, competitive compensation
Generous benefits package, including company paid health insurance, paid sick leave, 401K with up to a 3% match, paid time off and more!
About The Field Service Engineer position:
At AIXTRON Inc we are looking for experienced Field Service Engineers to join our global support organization and work with our customers on state-of-the-art (Metal Organic) Chemical Vapor Deposition (MO)CVD equipment. Customer orientation is at the center of our day-to-day activities. We make sure that our customers always feel well taken care of. Our high requirements for manufacturing, research and product quality are reflected in our holistic service. Be it the development of our systems, on site installation, regular maintenance, service repairs and upgrades, and further system development. Going the extra mile for our customers is our top priority!
If you feel at home in a medium-sized corporate culture with short decision-making paths, but, at the same time, appreciate a complex range of topics as well as the variety of tasks that you would find in a major corporation, we are the place for you. Take the opportunity to play an active role in shaping the future of our company!
Field Service Engineer Responsibilities:
The Field Service Engineer is responsible for installing semiconductor equipment from pre-installation activities to technical acceptance by the customer. The incumbent will also serve as a liaison between customers and all components of the company throughout the process. Upon customer acceptance, provides sustaining/maintenance support for equipment. Responsible for maintaining a high level of customer satisfaction while representing the interests of the company.
Precision, diligence and an eye for detail are top priority at AIXTRON. You will be responsible to ensure optimum system and service quality for customers.
Direct all activities associated with pre-installation, installation, and start-up of equipment with minimal or no direction.
Act as a company liaison: provide customer-designated interface with status reports, respond to requests for additional information, address customer concerns, advise customers of schedule changes, etc.
Prepare equipment for process acceptance: testing, troubleshooting, and debugging equipment performance to a functional state according to contract specifications.
Diagnose and repair 90% of all hardware and demonstrate knowledge of software failures on assigned equipment.
Provide accurate documentation of all system problems and actions taken before, during, and after installations.
Participate in providing 24-hour on-call support for installed base equipment problems when requested.
Prepare and submit all administrative requirements such as performance data, timesheets, field service reports, and travel expense reports in an accurate and timely manner.
Train less experienced employees and customer representatives on equipment operation and maintenance
Other duties as assigned.
Field Service Engineer Qualifications/Requirements:
At least 2-5 years of working experience on semiconductor equipment in any of the following areas: mechanical, electrical, electronics, electro-mechanical, pneumatics, or robotics.
Must have a Technical Associates degree in Engineering or equivalent experience and knowledge.
Knowledge of mechanical, electrical pneumatics, fluids, vacuum systems, robotics, and electro-mechanical control system diagnostics procedures for a company or similar equipment.
A high level of written and oral communication skills is required.
Customer Satisfaction is our priority, so you must possess excellent customer service skills
About AIXTRON
Today, AIXTRON is a global player and has been a market-leading company for many years. In addition to our headquarters in Herzogenrath, we have research laboratories in Germany and the UK as well as branches in China, Taiwan, the USA, Korea and Japan. In 2021, around 700 employees around the world generated revenues of approximately EUR 429 million. In 2022, we are continuing with our focus on introducing a "new product" strategy. We believe that the areas of power electronics (GaN, SiC), opto electronics (GaAs, InP) and micro-LEDs (GaN, GaAs) are strong growth markets, and we see major potential for our company here in the coming years.
AIXTRON is on course for strong growth, which is expected to continue for several years according to current forecasts. By becoming a member of our team, you will be joining a diversified and healthy technology company.
Employer Overview
AIXTRON Inc.
California, Santa Clara - 95054- Agency