Job Simplification

The announced job offer is made public by the firm: Ipsen International Inc and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Engineering and the jobs location is in the state of Indiana at the city Fort Wayne, in the country US - at this current ZipCode: 46802

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Job Overview

Ipsen USA is the industry leader for versatile heat treatment systems and advanced process technology. Our advanced equipment is developed for Aerospace, Automotive, Energy, Medical, Tool & Die, and other various industries across the globe.

Ipsen International Inc

Along with other team members in this territory, covers our field Hub location which includes; Michigan south of Saginaw, Indiana North of Fort Wayne and the Toledo Ohio area.

Ideal candidate must be located within the Hub territory, with preference for location in either:

1. Greater Detroit Metro Area

2. Greater Grand Rapids Area, or

3. Fort Wayne, Indiana Area

Summary

Plans and coordinates assignments as directed by the HUB Lead. This includes installation, upgrading, and/or troubleshooting technical issues, performing scheduled maintenance and calibration services. Ensures first class service performance in quality of execution, speed of repair as well as appearance towards the customer.

Essential Duties and Responsibilities

Identify technical issues of heat treatment equipment at the customer site

Execute service jobs at the customer site which includes successfully troubleshooting, performing preventive maintenance, repairs, calibrations, etc.

Document performed service jobs and record possible warranty claims

Identify and promote up-/cross-selling potential for services of heat treatment equipment at the customer site

Identify required materials (tools, consumables, spare parts) in preparation for a successful service execution at the customer site

Act as first point of contact for customers with existing service contracts

Plan and schedule service jobs in coordination with the HUB Lead

Accurately and timely record hours work and job assignments within the time & attendance system.

Accurately and timely submit expense reports for review and approval.

Works safely and follows all Ipsen safety protocols and policies.

Knowledge, Skills and Abilities

Possess knowledge of the heat treatment industry

Possess knowledge and ability to maintain heat treatment equipment

Very good verbal and written communication skills (internal as well as external)

High level of customer orientation and customer service mentality.

Possess strong mechanical and electrical aptitude and skills.

Knowledge of basic computer operations (EX: MS Office, ERP, CRM type systems)

Ability to promote a professional appearance and represent Ipsen positively

Ability to promote cross-selling opportunities

Possess good problem solving and troubleshooting skills with hands-on mentality

Ability to live within the assigned HUB location or within 30 minutes drive of a HUB border strongly preferred

Ability to maintain a valid driver's license and possess the required automobile insurance coverage as stated in the Ipsen Travel Policy

Ability to travel as required via automobile, airplane or other means.

Education and Experience

High School Diploma or GED equivalent required

5+ years of related experience in the heat treatment industry and/or completion of an intensive industry training program.

Prior experience and track record of maintenance of heat treatment or similar equipment

Physical/Visual/Mental/ Environmental Factors

The demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Regularly required to stand; walk; use hands to finger dexterity, handle or feel objects.

2. Regularly required to use close vision, hear and talk.

3. Regularly required to reach with hands and arms

4. Regularly required to lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds

5. Frequently required to climb or balance; stoop, kneel, crouch, or crawl.

6. Occasionally required to sit.

7. May be assigned to locations with high level of noise.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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