Field Service EngineerPermanent
Illinois, Arlington Heights - 60004Job Simplification
The announced job offer is made public by the firm: Vision RT and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Trades & Services and the jobs location is in the state of Illinois at the city Arlington Heights, in the country US - at this current ZipCode: 60004
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Overview:
Making radiation therapy more effective for all cancer patients.
Vision RT is a fast-growing MedTech company revolutionizing radiotherapy, headquartered in London. We are the inventors of Surface Guided Radiation Therapy (SGRT), a contact-free technology that uses 3D cameras and computer vision to make radiation therapy safer, more accurate and more comfortable for patients. Our systems are used in all 15 of US News & World Reports' top 15 "Best Hospitals for Cancer."
As a Field Service Engineer, you will be based in the US and part of a growing, highly motivated team with a truly global presence.
At Vision RT, we pride ourselves on being both innovative and collaborative. We invest in R&D and work closely with our partners at some of the most well-known clinics in the world, coming up with solutions that make a real difference to clinical workflows and more importantly, patient outcomes.
For more than 20 years, we've been the market leaders in SGRT, with 100+ clinical papers on our results and more than 1900 systems in use around the world.
As we continue to grow and innovate, we're looking for talented individuals to join us.
The role
We have an exciting opportunity for a proactive customer focused Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing first-class service to our customers.
Responsibilities:
Install, support, and maintain Vision RT product range
Perform site surveys ensuring all aspects of installation requirements are met in line with Vision RT processes and procedures
Provide reactive breakdown support (remote and on site)
Provide planned maintenance/ upgrade support (remote and on site)
Plan and perform installations in line with Vision RT installation processes & procedures
Liaise with customers and our installers
Highly motivated customer focused engineer with excellent customer facing and technical problem-solving skills
Comfortable interfacing with clients and other stakeholders at all levels of their organization
Results orientated with a "Can Do" attitude and clear enthusiasm for excelling in customer satisfaction
Excellent fault-finding skills; Trouble shooting utilizing Event Viewer; Error Logs; Debug
Experienced field engineer with electromechanical and IT skills, ideally from medical or IT industry
Ability to drill and mount, mechanical bracketry in raised ceilings
Ability to read and work with technical drawings and architects' drawings
Commercially aware
Qualifications:
Bachelor or Associates Degree in Electrical Engineering Technology, Information Technology, Computer Science or equivalent military education with at least 2 years' experience servicing software based electronic equipment or IT department, High School Diploma/GED and 10 or more years' experience servicing IT networks or medical devices is also acceptable
Strong IT background required
Supporting Microsoft environment workstations, device networking and database troubleshooting
A+ and Microsoft certifications a plus
SQL knowledge is preferred
Experience supporting external and internal customers in the Field Service Engineers territory
Excellent knowledge and PC hardware skills including replacing PC components and diagnostics
Extensive domestic travel up to 80%
The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Making radiation therapy more effective for all cancer patients.
Vision RT is a fast-growing MedTech company revolutionizing radiotherapy, headquartered in London. We are the inventors of Surface Guided Radiation Therapy (SGRT), a contact-free technology that uses 3D cameras and computer vision to make radiation therapy safer, more accurate and more comfortable for patients. Our systems are used in all 15 of US News & World Reports' top 15 "Best Hospitals for Cancer."
As a Field Service Engineer, you will be based in the US and part of a growing, highly motivated team with a truly global presence.
At Vision RT, we pride ourselves on being both innovative and collaborative. We invest in R&D and work closely with our partners at some of the most well-known clinics in the world, coming up with solutions that make a real difference to clinical workflows and more importantly, patient outcomes.
For more than 20 years, we've been the market leaders in SGRT, with 100+ clinical papers on our results and more than 1900 systems in use around the world.
As we continue to grow and innovate, we're looking for talented individuals to join us.
The role
We have an exciting opportunity for a proactive customer focused Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing first-class service to our customers.
Responsibilities:
Install, support, and maintain Vision RT product range
Perform site surveys ensuring all aspects of installation requirements are met in line with Vision RT processes and procedures
Provide reactive breakdown support (remote and on site)
Provide planned maintenance/ upgrade support (remote and on site)
Plan and perform installations in line with Vision RT installation processes & procedures
Liaise with customers and our installers
Highly motivated customer focused engineer with excellent customer facing and technical problem-solving skills
Comfortable interfacing with clients and other stakeholders at all levels of their organization
Results orientated with a "Can Do" attitude and clear enthusiasm for excelling in customer satisfaction
Excellent fault-finding skills; Trouble shooting utilizing Event Viewer; Error Logs; Debug
Experienced field engineer with electromechanical and IT skills, ideally from medical or IT industry
Ability to drill and mount, mechanical bracketry in raised ceilings
Ability to read and work with technical drawings and architects' drawings
Commercially aware
Qualifications:
Bachelor or Associates Degree in Electrical Engineering Technology, Information Technology, Computer Science or equivalent military education with at least 2 years' experience servicing software based electronic equipment or IT department, High School Diploma/GED and 10 or more years' experience servicing IT networks or medical devices is also acceptable
Strong IT background required
Supporting Microsoft environment workstations, device networking and database troubleshooting
A+ and Microsoft certifications a plus
SQL knowledge is preferred
Experience supporting external and internal customers in the Field Service Engineers territory
Excellent knowledge and PC hardware skills including replacing PC components and diagnostics
Extensive domestic travel up to 80%
The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Employer Overview
Vision RT
Illinois, Arlington Heights - 60004- Agency