Dispatcher/Customer ServicePermanent
California, Concord - 94520Job Simplification
The announced job offer is made public by the firm: Preferred Plumbing & Drain and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of California at the city Concord, in the country US - at this current ZipCode: 94520
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
We are looking for a hard working Dispatcher to join our team! NO EXPERIENCE NEEDED WE TRAIN As a Dispatcher at our company, you will answer calls and communicate with field technicians.
If you are a reliable team player who is able to stay calm under pressure, then we are looking for you! As a dispatcher you will provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The primary responsibilities of this role are to optimize our schedule by ensuring the right service professional is matched with the proper opportunity, pre- and post-appointment customer contact, and delivering job specifications to technicians. NO EXPERIENCE NEEDED WE TRAIN
In this position, you will be:
Contacting customers to ensure they are available for the technician to come to their home
Communicating with, supporting, and dispatching our technicians to all their jobs
Identifying and assessing customers' needs to achieve satisfaction
Building sustainable relationships and trust with customer accounts through open and interactive communication
Providing accurate, valid and complete information by using the right methods/tools
Handling customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keeping records of customer interactions, process customer accounts and special instructions
Following communication procedures, guidelines and policies
Receiving and dispatch work orders
Handling audits, purchase orders and ships log
Working in an upbeat, fast paced environment, where your multi-tasking and logistical skills will be put to test
Not sure you know how to do this? It's okay we're patient and we offer paid training. Join our team today
The right candidate will meet the following requirements: You must have strong communication skills and the ability to work well as part of a team. You must also be able to multi-task efficiently and accurately in a fast paced environment with reliable and excellent attendance. Previous dispatch and/or data entry experience is preferred but NOT required, we train. NO EXPERIENCE NEEDED WE TRAIN
Job Type: Full-time
Pay: Starting at $15.00 an hour to $20 an hour with bonus (Paid Training)
Benefits:
401(k) matching
Flexible schedule
Health insurance
Dental / Vision insurance
Employee appreciation benefits
Schedule:
8 hour shift
Supplemental pay types:
Bonus pay (Multiple ways to bonus every day with no limit)
Performance Based Bonuses
Job Types: Full-time, Part-time
Pay: From $2,500.00 per month
Benefits:
401(k)
Dental insurance
Health insurance
Schedule:
8 hour shift
Monday to Friday
Weekend availability
Supplemental pay types:
Bonus pay
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Work Location: One location
If you are a reliable team player who is able to stay calm under pressure, then we are looking for you! As a dispatcher you will provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The primary responsibilities of this role are to optimize our schedule by ensuring the right service professional is matched with the proper opportunity, pre- and post-appointment customer contact, and delivering job specifications to technicians. NO EXPERIENCE NEEDED WE TRAIN
In this position, you will be:
Contacting customers to ensure they are available for the technician to come to their home
Communicating with, supporting, and dispatching our technicians to all their jobs
Identifying and assessing customers' needs to achieve satisfaction
Building sustainable relationships and trust with customer accounts through open and interactive communication
Providing accurate, valid and complete information by using the right methods/tools
Handling customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keeping records of customer interactions, process customer accounts and special instructions
Following communication procedures, guidelines and policies
Receiving and dispatch work orders
Handling audits, purchase orders and ships log
Working in an upbeat, fast paced environment, where your multi-tasking and logistical skills will be put to test
Not sure you know how to do this? It's okay we're patient and we offer paid training. Join our team today
The right candidate will meet the following requirements: You must have strong communication skills and the ability to work well as part of a team. You must also be able to multi-task efficiently and accurately in a fast paced environment with reliable and excellent attendance. Previous dispatch and/or data entry experience is preferred but NOT required, we train. NO EXPERIENCE NEEDED WE TRAIN
Job Type: Full-time
Pay: Starting at $15.00 an hour to $20 an hour with bonus (Paid Training)
Benefits:
401(k) matching
Flexible schedule
Health insurance
Dental / Vision insurance
Employee appreciation benefits
Schedule:
8 hour shift
Supplemental pay types:
Bonus pay (Multiple ways to bonus every day with no limit)
Performance Based Bonuses
Job Types: Full-time, Part-time
Pay: From $2,500.00 per month
Benefits:
401(k)
Dental insurance
Health insurance
Schedule:
8 hour shift
Monday to Friday
Weekend availability
Supplemental pay types:
Bonus pay
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Work Location: One location
Employer Overview
Preferred Plumbing & Drain
California, Concord - 94520- Agency