Dispatch / Customer Service - Ontario (ON), Mississauga

The announced job offer is made public by the firm: Arctic Glacier and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Ontario (ON) at the city Mississauga, in the country CA - at this current ZipCode: L5S1X7

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Dispatch/Customer Service

Bringing More to the Party!

At Arctic Glacier we create value with quality products and great service experiences.

Sure, we have exciting job opportunities, but there's also the great pay, rewarding work, and clear vision of doing the right thing - by our customers and associates. Our team goes the extra mile for our customers, and in turn they get the support of the company. We pride ourselves on having a compassionate atmosphere, where our team feels empowered to do their best. This includes an unwavering commitment to associate safety and the flexibility to work around personal commitments.

Job Description:
Reporting to the Distribution Manager, this position is responsible for answering or responding to all inbound calls from customers and dispatching drivers to ensure all deliveries are made in a quick and efficient manner. In addition, the Dispatcher coordinates and maintains the dock area and maintenance of all vehicles.

Key Responsibilities:
• Responsible for correspondence with customers and dispatch drivers.
• Communicates with drivers on day-to-day assignments.
• Reconciles all cash and driver invoices.
• Builds base routes for drivers.
• Maintains handheld invoicing system.
• Coordinates the dock area involving the loading of trucks, shipping, and receiving.
• Evaluates the availability of trucks for ice delivery as well as for repairs and maintenance.
• Reviews driver logs and vehicle inspection reports and monitors adherence and compliance based on metric reporting.
• Supports DOT compliance and other safety initiatives.
• Receives merchandiser repair calls and dispatches service technicians.

Our Values:
Agility
Collaboration
Customer
Diversity
Execution
Innovation
Integrity
Performance
Respect
Safety
Work Life Balance

Candidate Qualifications:

• 1 to 2 years' experience working in a distribution environment.
• Excellent written and verbal communication skills.
• Basic math and cash handling skills.
• Ability to work independently as well as in a team setting.
• Comfortable with a fast-paced environment and ability to shift focus to meet client needs.
• Must be comfortable working with hand held units.
• Working knowledge in Microsoft Office products, including Excel and Outlook.
• Must be available to work evenings, weekends, holidays.

Reporting Structure: Distribution Manager