Digital Solutions JavaScript Technical Support - Texas, Austin

The announced job offer is made public by the firm: Telus International and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Engineering and the jobs location is in the state of Texas at the city Austin, in the country US - at this current ZipCode: 73301

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Description and Requirements

The Technical Support Agent will assist customers in leveraging API technology for their business. The Tech Support Agent will communicate with customers, review implementations in code and troubleshoot errors for the client.

Specific Responsibilities May Include:

• Customer contact during regular office hours
  

• Collaborative review of developer code
  

• Ongoing education on standard and proprietary technologies
  

Required Experience, Skills & Competencies:

• Ability to read and understand code specifically JavaScript/HTML (Front-End based languages) - 1 to 2 years of experience
  

• Good troubleshooting skills, ability to use packet and protocol captures etc.
  

• Familiar with web protocols (HTTP, TLS, etc.)
  
• Familiarity with HTML and CSS
  

• Familiarity with SQL (any dialect)
  

• Ability to read and understand public-facing documentation (Google Developers Website, Stack Overflow)
  

• Ability to read and understand logs and stack traces: provide a sample stack trace (fairly long one) and the candidate should guess from the stack trace what's going on
  

• Identify if a problem is caused by customer's code, Google libraries or a standard JavaScript library
  

• Mobile development (Android/iOS) debugging experience is desired
  
• Skills & Competencies:
  

• Experience with Cloud products (App Engine, Amazon AWS or similar)
  

• Familiarity with modern API technologies (OAuth, HTTP RPCs)+
  

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We embrace change and initiate opportunity
  

• We have a passion for growth
  

• We believe in spirited teamwork
  

• We have the courage to innovate
  

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Additional Job Description

Position Overview: The Technical Support Agent will assist customers in leveraging API technology for their business. The Tech Support Agent will communicate with customers, review implementations in code and troubleshoot errors for the client.