Customer Support TechnicianPermanent
Florida, Haines City - 33844Job Simplification
The announced job offer is made public by the firm: E-Logic, Inc. and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Florida at the city Haines City, in the country US - at this current ZipCode: 33844
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
General Characteristics
Responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application, hardware and software problems.
Dimensions Education:
Associate's or Bachelor's Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.
Experience:
A minimum of 1 year of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills.
Complexity:
Learner/entry level role. Provides Tier 1 support of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. Generally follows documented procedures and checklists.
Job Type: Contract
Pay: $26.00 - $38.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Schedule:
8 hour shift
Ability to commute/relocate:
Haines City, FL 33844: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application, hardware and software problems.
Dimensions Education:
Associate's or Bachelor's Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.
Experience:
A minimum of 1 year of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills.
Complexity:
Learner/entry level role. Provides Tier 1 support of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. Generally follows documented procedures and checklists.
Job Type: Contract
Pay: $26.00 - $38.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Schedule:
8 hour shift
Ability to commute/relocate:
Haines City, FL 33844: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Employer Overview
E-Logic, Inc.
Florida, Haines City - 33844- Agency