Customer Support SpecialistPermanent
Pennsylvania, Canonsburg - 15317Job Simplification
The announced job offer is made public by the firm: Reseau sans fil Otodata Inc. and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Pennsylvania at the city Canonsburg, in the country US - at this current ZipCode: 15317
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Customer Service Agent - Full Time
The Customer Service Agent and Support is responsible for assisting customers in resolving technical issues with products in a professional manner and with the utmost respect for defined standards in terms of quality of service and productivity.
Main responsibilities
Respond to customer calls and emails
Assess and understand customer needs and expectations
Process customers orders
Propose the best possible alternatives to customers
Entry and processing of service requests
Act on technical advancement opportunities
Follow up on service requests to ensure resolution
Facilitate communications between customers, sales representatives, technicians and customer service representatives
Process customer feedback requests
Process and track returns to suppliers
Monitoring of cellular and network coverage
Qualifications
High school diploma
3 years of relevant experience
Mastery of the Microsoft Office suite (Word, Excel, Outlook).
Excellent communication skills in English, both orally and in writing;
Spanish communication (asset)
Knowledge of the telemetry industry (asset).
Knowledge and skills
Knowledge of the automotive industry or telemetry (asset).
Highly developed sense of resourcefulness and organization;
Autonomy, initiative and high sense of responsibility;
Great ability to work in a team;
Versatility and flexibility;
Rigor, concern for excellence and meticulousness;
Sharp sense of customer service and irreproachable professional ethics;
At ease in a dynamic and fast-paced work environment.
We offer our employees various benefits, including:
Location with free parking;
Competitive salary;
Health insurance program;
401K programs;
The opportunity to join a talented team, and share the excitement of strong business growth!
We look forward to welcoming you on board!
We thank all who apply in advance, but only those selected for an interview will be contacted.
Job Type: Full-time
Salary: $22.00 - $26.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Life insurance
Schedule:
8 hour shift
Day shift
Work Location: One location
The Customer Service Agent and Support is responsible for assisting customers in resolving technical issues with products in a professional manner and with the utmost respect for defined standards in terms of quality of service and productivity.
Main responsibilities
Respond to customer calls and emails
Assess and understand customer needs and expectations
Process customers orders
Propose the best possible alternatives to customers
Entry and processing of service requests
Act on technical advancement opportunities
Follow up on service requests to ensure resolution
Facilitate communications between customers, sales representatives, technicians and customer service representatives
Process customer feedback requests
Process and track returns to suppliers
Monitoring of cellular and network coverage
Qualifications
High school diploma
3 years of relevant experience
Mastery of the Microsoft Office suite (Word, Excel, Outlook).
Excellent communication skills in English, both orally and in writing;
Spanish communication (asset)
Knowledge of the telemetry industry (asset).
Knowledge and skills
Knowledge of the automotive industry or telemetry (asset).
Highly developed sense of resourcefulness and organization;
Autonomy, initiative and high sense of responsibility;
Great ability to work in a team;
Versatility and flexibility;
Rigor, concern for excellence and meticulousness;
Sharp sense of customer service and irreproachable professional ethics;
At ease in a dynamic and fast-paced work environment.
We offer our employees various benefits, including:
Location with free parking;
Competitive salary;
Health insurance program;
401K programs;
The opportunity to join a talented team, and share the excitement of strong business growth!
We look forward to welcoming you on board!
We thank all who apply in advance, but only those selected for an interview will be contacted.
Job Type: Full-time
Salary: $22.00 - $26.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Life insurance
Schedule:
8 hour shift
Day shift
Work Location: One location
Employer Overview
Reseau sans fil Otodata Inc.
Pennsylvania, Canonsburg - 15317- Agency