Customer Support Specialist (La Crosse, WI) - Wisconsin, La Crosse

The announced job offer is made public by the firm: Coulee Bank and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Wisconsin at the city La Crosse, in the country US - at this current ZipCode: 54601

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This Customer Support Specialist is responsible for delivering a high level of customer service to both internal and external customers in regards to depository services. This position will handle a variety of tasks to support the operations of the bank, including responding to customer service requests, providing product and service support, processing transactions such as ACH and wire requests, and monitoring and providing maintenance to customer accounts.

The Customer Support Specialist is an on-site position working in La Crosse, WI.

Do you love working with computers and working behind the scenes? Are you passionate about helping others and making a difference in your community?

Coulee Bank is seeking an energetic and passionate candidate to fill a full-time Customer Support Specialist in our La Crosse/Losey Boulevard branch location.

As a Coulee Bank Customer Support Specialist, you are friendly, customer focused, and a compassionate team player. You enjoy interacting with both customers and coworkers. There is no challenge that you are not willing to try to solve. You have the knowledge and understand applicable banking regulation sand will assist with audits as requested.

A Day in the Life of a Customer Support Specialist

You are the first point of contact for customers (both external as well as internal employees of the bank) who are looking for assistance with their account or have a technical issue with online or mobile banking. You will also help them find the correct department if they call with a topic or concern that is outside of your scope of responsibilities.

About Coulee Bank

Coulee Bank is a family owned community bank with a long-standing tradition of excellent service with strong roots within the communities we serve. Our mission is simple: Doing the Right Thing for Our Clients & Colleagues.

Build a career in the financial industry with pathways for advancements.

We recognize that our success is based on the quality and dedication of our team members. That's why we will continually invest in your growth by providing ongoing training and professional development opportunities that deepen your skills and optimize your expertise in the financial industry.

Qualifications

To be successful in this role, you will have a minimum of a high school diploma or equivalent and two to four years of experience in an administrative or customer support role, preferably in a financial institution. In addition, your written and oral communications skills are top notch and will help you assist customers to the highest level of excellence. You are a problem-solver who is not afraid to take initiative without being asked. This position is very computer focused so at least intermediate skills in Excel, Word, and other Microsoft Office Suite programs required.

Benefits

Coulee Bank offers a generous compensation and benefits package, including health, dental, life, and disability insurance. In addition, we provide a generous 401k match and profit share program, as well as paid time off and paid holidays. Employees are also eligible for tuition reimbursement, fitness reimbursement, clothing allowance, and paid volunteer time.

Coulee Bank is an equal opportunity employer committed to creating a diverse workforce. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

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