Customer Support Solutions Representative I - California, San Francisco

Customer Support Solutions Representative IPermanent

California, San Francisco - 94103
  • Applications 0
  • Post Date: 2022-10-22
  • Views 487
  • Job Categories:Array
  • Job Type:Permanent
  • Published Date:2022-10-22
  • Salary Period:Annual
  • Company Name:Alameda Electrical Distributors & California Service Tool
  • Company Type:Agency

Job Simplification

The announced job offer is made public by the firm: Alameda Electrical Distributors & California Service Tool and it was included in jobs list the date of: 2022-10-22 in the website

It is announced that they have a job offer at the category of Array and the jobs location is in the state of California at the city San Francisco, in the country US - at this current ZipCode: 94103

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Job Overview

Come join one of the fastest growing independently owned distributors in Northern California. Alameda Electrical Distributors & California Service Tool are looking for a Customer Support Solutions Representative to join our team, enhance our sales group, and help continue to fuel our aggressive growth plans. This position will be based out of our San Francisco, CA location and will work directly with our clients in the field to provide various support functions.


Competitive Starting Pay
Bonus Opportunities
Medical, Dental, Free Vision Insurance
401k with Employer Match
Basic Life Insurance, AD&D, and LTD Insurance
Paid Major Holidays and Paid Time Off
Commuter Benefits
Employee Wellness Programs


Make in-person calls to fulfill provided services and inspection (e.g., Safety kit replenishment, refill VMI vending machines, etc.)
Pick up and drop off marketing materials, product, rental tools, and tools for repair
Establish and maintain daily relationships with customers within assigned territory
Provide consistency within customer accounts; providing company, product, and service information
Identify and solicit opportunities; communicating customer needs and opportunities to appropriate channel (regional, safety or fastening specialist, repair, etc); and following up to ensure customer satisfaction
Communicate customer feedback and opportunities to the Strategic Account Manager (SAM), and follow up to ensure customer satisfaction
Identify sources of competitive service and activity with respect to new products, promotions, and pricing activities in key accounts
Maintain a working knowledge of products and services offered (e.g., Rentals, Repair, VMI Services, and web services)
Ensures outstanding customer service based on needs and expectations; apply product knowledge to consult customers on their complex needs


High school diploma or equivalent; some post-secondary education preferred
1+ years of experience in sales, preferably within the tool/STAFDA industry
Thorough working knowledge of the construction industry
Demonstrated ability to communicate effectively at all levels with employees, customers, suppliers, and other individuals
Aptitude for quantitive reasoning and analysis
Must be able to lift 50 pounds
Must be able to pass company background, including motor vehicle records check; must posses valid Class C license
Ability to work Monday-Friday 7am shift

If this sounds like the career for you and you meet the requirements above, please apply.

More about Alameda Electrical Distributors & California Service Tool:

Over that last decade we have expanded to 15 locations throughout Northern and Central California and are ranked among the top 100 companies in our industry nationally. We focus on several key categories under two company brands, including tools, safety, specified products, electrical supplies, alternative energy, and automation. Our core markets served include: commercial and industrial contractors, and facility and OEM clients.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Employer Overview

Alameda Electrical Distributors & California Service Tool

California, San Francisco - 94103
  • Agency