Customer Support Representative - New York, Woodbury

Customer Support RepresentativePermanent

New York, Woodbury - 11797
  • Applications 0
  • Post Date: 2022-10-22
  • Views 205
  • Job Categories:Array
  • Job Type:Permanent
  • Published Date:2022-10-22
  • Salary Period:Hourly
  • Company Name:CardWorks
  • Company Type:Agency

Job Simplification

The announced job offer is made public by the firm: CardWorks and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of New York at the city Woodbury, in the country US - at this current ZipCode: 11797

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Job Overview

Join our Growing NY Team

Customer Support Associate- ONSITE WORK

Afternoon, Evening Shifts Available

ALL schedules include a weekend shift, Saturday OR Sunday

Onsite Day Training - Mon to Fri 9am-5:30pm

IN OFFICE WORK, NOT REMOTE

CardWorks is a family oriented company that strives for excellence. If you are looking for a company that engages you and allows you to use your skills to create a better experience for others, then CardWorks is the place for you! We value our employees and provide generous benefits to include:

Company subsidized medical, dental, and vision insurance
Company paid time off
401K retirement plans
Life Insurance
Internal growth & advancement
Short Term Disability

As a Customer Call Center Associate you will deliver extraordinary customer care by responding to telephone inquiries regarding customer credit card accounts in a fast paced, structured customer focused environment. While speaking with account holders, you will evaluate and analyze information to resolve inquiries by asking probing questions and offer solutions that benefit the customer.

Qualifications and Experience:

High school diploma or its equivalent
1 year minimum of customer service or call center/collections experience preferred
Schedules typically require 1 weekend day, and shifts are typically 8 hours
Detail oriented with strong organizational skills
Excellent written and verbal communication skills
Ability to exercise discretion when dealing with confidential information
Proficient in Microsoft Office Suite
Bilingual Spanish required for some shifts

All shifts are 8 hours. All schedules include 4 shifts during the week and one weekend.

All positions require completion of 5 weeks onsite paid training , Training hours for all shifts are Monday through Friday from 9:00am to 5:30pm and meet all Federal and State safety mandates and guidelines. Our next training program is from 11/14/2022. After training is complete you will then begin your regular schedule.

Job Type: Full-time

Pay: From $17.50 per hour

Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Weekend availability
Supplemental pay types:
Bonus pay

Ability to commute/relocate:
Woodbury, NY 11797: Reliably commute or planning to relocate before starting work (Required)

Experience:
Customer service: 1 year (Preferred)

Work Location: One location
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Employer Overview

CardWorks

New York, Woodbury - 11797
  • Agency