Customer Support RepresentativePermanent
California, Moreno Valley - 92551Job Simplification
The announced job offer is made public by the firm: BPG Management and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of California at the city Moreno Valley, in the country US - at this current ZipCode: 92551
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Job Overview
At BPG Management, we aim to supply one of the nation's largest telecommunications providers with unparalleled customer acquisition and revenue growth strategies leading us to new markets and new opportunities for our team. Our operations and customer service strategies that we have developed are cost-effective, efficient methods emphasizing reliable support, regular follow-up, and lasting brand loyalty. As we grow, we vow to operate with the same level of professionalism and precision in each new market that we expand into.
We are currently seeking a Customer Support Representative to join our outstanding consumer-centric team. As a Customer Support Representative, you must be service-minded, solution-oriented, and forward-thinking. You will be responsible for fielding customer inquiries, resolving complaints, and addressing product or service concerns with an exceeding level of empathy, professionalism, and courtesy.
We are looking for a pioneer who will be able to execute our current strategies flawlessly while also providing a unique perspective to our training and development, orientation, and company culture.
Daily Duties As A Customer Support Representative:
Provide superior customer support through direct meetings with potential customers and serve as the primary point of contact
Utilize active listening skills and consultative sales techniques to understand a customer's wants and needs and provide unmatched product/service solutions with quality in mind
Attend daily meetings regarding product knowledge updates, performance standards, and new promotional opportunities
Maintain a high level of professionalism and rapport with every customer, client, and team member
Update customer information and ensure accurate filing entry to ensure the customer's confidential information remains safe
Represent our organization with pride and set to be an upstanding example of our core values - whether you are in the office or not
Our Ideal Customer Support Representative Will Have The Following Qualifications:
Previous experience in a customer service, retail, sales, client relations, or restaurant setting
Must be flexible, adaptable to a changing environment, and most importantly reliable
Experience with Office Suite and Google Drive and demonstrated competency in learning new software applications
Excellent customer service and communication skills with the ability to clearly articulate relevant information, ideas, and directions
Commitment to teamwork through relationship-building, dependability, trust, and collaboration
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Schedule:
Monday to Friday
Weekend availability
Work Location: Multiple Locations
We are currently seeking a Customer Support Representative to join our outstanding consumer-centric team. As a Customer Support Representative, you must be service-minded, solution-oriented, and forward-thinking. You will be responsible for fielding customer inquiries, resolving complaints, and addressing product or service concerns with an exceeding level of empathy, professionalism, and courtesy.
We are looking for a pioneer who will be able to execute our current strategies flawlessly while also providing a unique perspective to our training and development, orientation, and company culture.
Daily Duties As A Customer Support Representative:
Provide superior customer support through direct meetings with potential customers and serve as the primary point of contact
Utilize active listening skills and consultative sales techniques to understand a customer's wants and needs and provide unmatched product/service solutions with quality in mind
Attend daily meetings regarding product knowledge updates, performance standards, and new promotional opportunities
Maintain a high level of professionalism and rapport with every customer, client, and team member
Update customer information and ensure accurate filing entry to ensure the customer's confidential information remains safe
Represent our organization with pride and set to be an upstanding example of our core values - whether you are in the office or not
Our Ideal Customer Support Representative Will Have The Following Qualifications:
Previous experience in a customer service, retail, sales, client relations, or restaurant setting
Must be flexible, adaptable to a changing environment, and most importantly reliable
Experience with Office Suite and Google Drive and demonstrated competency in learning new software applications
Excellent customer service and communication skills with the ability to clearly articulate relevant information, ideas, and directions
Commitment to teamwork through relationship-building, dependability, trust, and collaboration
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Schedule:
Monday to Friday
Weekend availability
Work Location: Multiple Locations
Employer Overview
BPG Management
California, Moreno Valley - 92551- Agency