Customer Service Virtual Hiring Event - Illinois, Addison

Customer Service Virtual Hiring EventPermanent

Illinois, Addison - 60101
  • Applications 0
  • Post Date: 2022-10-22
  • Views 947
  • Job Categories:Array
  • Job Type:Permanent
  • Published Date:2022-10-22
  • Salary Period:Annual
  • Company Name:Parts Town
  • Company Type:Agency

Job Simplification

The announced job offer is made public by the firm: Parts Town and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Illinois at the city Addison, in the country US - at this current ZipCode: 60101

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Job Overview

Hiring Event Details

Customer Service Virtual Hiring Event: Meet our team! Please join us for virtual interviews.

Date: Friday October 28th from 10:00 AM - 5:00 PM (CST)
Where: Please click here to sign up for a virtual interview with our team!

What to Bring:
Your resume + enthusiasm!

Have a friend that's interested, too? Ask them to join us!

See What We're All About

As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your priority, that's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change and if you know a few jokes, that puts you on the top of our list.

Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, thirteen years in a row and the Crain's Fast 50 list nine times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace in 2020 and 2021.

If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!

Perks

Parts Town Pride - check out our virtual tour and culture!
Quarterly profit-sharing bonus
Hybrid Work schedule
Team member appreciation events and recognition programs
Volunteer opportunities
Monthly IT stipend
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.

The Job at a Glance

The Customer Solution Specialist (internally known as a Parts Expert) will assist with pricing, quote generation, parts identification, shipping, tracking, and returns. You will be part of a group of Customer Solution Specialists that provide top notch customer service, always upholding Parts Town's high-quality standards and going above and beyond by exceeding customer expectations every day. Stellar communication skills and strong attention to detail are a must!

A Typical Day

Take a high volume of inbound calls (50-70 per day) and a handful of emails while delivering an exceptional customer experience (from your first call of the day to your last!)
Process customer requests, involving: order entry and order status updates, part number identification, pricing and availability confirmation, returns, etc.
Effectively collaborate with customers, manufacturers, and internal departments regarding the customer's needs

To Land This Opportunity

You have at least 1 year of experience in a face to face or over the phone customer service role
You exhibit stellar organizational & computer skills
Your ability to multi-task knows no bounds
You get excited about taking a high volume of in-depth calls while maintaining a friendly and helpful demeanor (no zombies, please!)
You know MS Office; you may not be a master but you're on your way
You have a genuine positive, outgoing, team spirited, one-for-all personality
You're an all-star communicator, fluent in written and verbal English - Bilingual (English + Spanish) is a major plus!
You exemplify the Parts Town core values: Safety, Integrity, Passion, Courage, Innovation, and Community!
You're available to work an 8 hour shift between the hours of 8:00 AM - 8:00 PM (CST) Monday through Friday

About Your Future Team

Our team is truly a family unit, we like each other a lot! We work hard and play hard together, every day. Whether it's a potluck or a team outing we like to have a good time while working. We love to let our inner "nerd" shine; whether you're into sports, comic books, pets, or baking, we can't wait to get to know you!

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
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Employer Overview

Parts Town

Illinois, Addison - 60101
  • Agency