Customer Service SpecialistPermanent
Utah, Provo - 84604Job Simplification
The announced job offer is made public by the firm: Ion Solar Llc and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Utah at the city Provo, in the country US - at this current ZipCode: 84604
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Job Overview
We are searching for a motivated and professional individual to join our customer service team here at ION Solar. IN this role, you will be responsible for providing an excellent customer experience. You will field inbound calls, texts, and emails. You will learn the solar process well enough to be able to assist customers in the best way possible aiming to answer all questions customers have about their solar projects while seeking to create a positive experience for each customer.
To be a successful customer service specialist, you should be customer-focused, detail-oriented, and efficient. You should be polite, reliable and adaptable with a willingness to learn.
Responsibilities:
An excellent Customer Service Specialist has t he following responsibilities and duties:
Action all inbound calls, texts and emails.
Monitor live chats in Bird-Eye
Assist with one off, special projects assigned by your supervisor or manager
Learn t he solar process in depth, and become a solar expert.
Complete outbound calls to return voicemails, and follow up with Customers.
Qualifications:
An excellent Customer Service Specialist should have the following skills, education and experience:
Exceptional customer service, active listening, verbal and written communication skills.
Proficiency with computers, especially with CRM software and strong typing skills.
Solar Experience is a plus
Ion Solar's mission: About Ion Solar:
We power people - together we power change. ION provides a simple, affordable way for homeowners to go green and invest in renewable energy. The solar industry is exploding and in a matter of a few short years, ION has grown from a small startup solar shop to one of the largest privately-owned solar companies in the country. We offer a catered, premium solar experience to our clientele.
Why Choose Ion Solar:
ION Solar is looking to be a world-class premium solar provider, and to do so, we aim to hire top talent and provide career growth opportunities within the solar industry. Within the past 2 years, ION Solar has increased sales revenue by 100% each year, with projections for further development in the coming years. We have an environment of openness and encourage feedback to help everyone improve together. Our goal is to make Ion a place that our employees want to be.
Compensation and Benefits:
Pay Range: $14-$16
Health/Dental/Vision insurance
401k
Paid time off and paid holidays
Paid birthday off
Statement by Ion:
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.
To be a successful customer service specialist, you should be customer-focused, detail-oriented, and efficient. You should be polite, reliable and adaptable with a willingness to learn.
Responsibilities:
An excellent Customer Service Specialist has t he following responsibilities and duties:
Action all inbound calls, texts and emails.
Monitor live chats in Bird-Eye
Assist with one off, special projects assigned by your supervisor or manager
Learn t he solar process in depth, and become a solar expert.
Complete outbound calls to return voicemails, and follow up with Customers.
Qualifications:
An excellent Customer Service Specialist should have the following skills, education and experience:
Exceptional customer service, active listening, verbal and written communication skills.
Proficiency with computers, especially with CRM software and strong typing skills.
Solar Experience is a plus
Ion Solar's mission: About Ion Solar:
We power people - together we power change. ION provides a simple, affordable way for homeowners to go green and invest in renewable energy. The solar industry is exploding and in a matter of a few short years, ION has grown from a small startup solar shop to one of the largest privately-owned solar companies in the country. We offer a catered, premium solar experience to our clientele.
Why Choose Ion Solar:
ION Solar is looking to be a world-class premium solar provider, and to do so, we aim to hire top talent and provide career growth opportunities within the solar industry. Within the past 2 years, ION Solar has increased sales revenue by 100% each year, with projections for further development in the coming years. We have an environment of openness and encourage feedback to help everyone improve together. Our goal is to make Ion a place that our employees want to be.
Compensation and Benefits:
Pay Range: $14-$16
Health/Dental/Vision insurance
401k
Paid time off and paid holidays
Paid birthday off
Statement by Ion:
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.
Employer Overview
Ion Solar Llc
Utah, Provo - 84604- Agency