Customer Service Representative/Call CenterPermanent
Ohio, Cincinnati - 45241Job Simplification
The announced job offer is made public by the firm: ProIT Inc. and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Ohio at the city Cincinnati, in the country US - at this current ZipCode: 45241
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Job Overview
Responsibilities
Handle inbound service inquiries relating to Variable Annuity and Variable Life insurance products, varying from general questions, such as providing policy information, values, how to process transactions for withdrawals, loans, fund transfers, etc. to complex service requests. A typical day would be to respond to approximately 30+ inbound calls per day.
Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
Consistently meet and exceed goals relating to quality, productivity, and net promoter score metrics.
Work in a fast pace, structured environment.
Qualifications
One year experience in high call volume, complex inbound call center with a focus on financial services.
Qualifications:
a) High School Diploma or equivalent,
Job Type: Full-time
Pay: Up to $17.50 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to commute/relocate:
Cincinnati, OH 45241: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Handle inbound service inquiries relating to Variable Annuity and Variable Life insurance products, varying from general questions, such as providing policy information, values, how to process transactions for withdrawals, loans, fund transfers, etc. to complex service requests. A typical day would be to respond to approximately 30+ inbound calls per day.
Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
Consistently meet and exceed goals relating to quality, productivity, and net promoter score metrics.
Work in a fast pace, structured environment.
Qualifications
One year experience in high call volume, complex inbound call center with a focus on financial services.
Qualifications:
a) High School Diploma or equivalent,
Job Type: Full-time
Pay: Up to $17.50 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to commute/relocate:
Cincinnati, OH 45241: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Employer Overview
ProIT Inc.
Ohio, Cincinnati - 45241- Agency