Customer Service Representative - Wisconsin, Racine

The announced job offer is made public by the firm: Prokatchers LLC and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.

It is announced that they have a job offer at the category of Array and the jobs location is in the state of Wisconsin at the city Racine, in the country US - at this current ZipCode: 53403

The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.

Job Title: Customer Service Representative

Location: 1525 Howe Street Racine, WI - 53403

Duration: 8+ Months

Shift/Scheduled Hours: M - F 08.00 AM - 05.00 PM

Description:

CUSTOMER SERVICE - CUSTOMER SERVICE REPRESENTATIVE
This position will perform duties to support the North America Customer Fulfillment team in the area of order management and customer deliveries. The individual qualified for this role must be highly motivated and disciplined with attention to and accuracy in detail with strong communication skills.

Responsibilities:
• Execute assigned tasks in a manner aligned with company and customer expectations
• Make independent judgement within the scope of authority for work governed by standard operating procedures
• Work closely with other members of the team and cross functional partners to provide outstanding service to all customers.
• Ensure proper execution of system tools to ensure the goals of order management are met
• Address and professionally respond to all phone calls and e-mails from internal and external customers in a timely manner and by providing the appropriate level of detail to satisfy any customer concerns
• Initiate required action in response to customer requests and keep records updated and complete to accurately reflect actions taken
• Generate reports for analysis as requested