Customer Service RepresentativePermanent
Virginia, Virginia Beach - 23462Job Simplification
The announced job offer is made public by the firm: Rag2Riches Franchise and it was included in jobs list the date of: 2022-10-22 in the website greenenergyjobsonline.com.
It is announced that they have a job offer at the category of Array and the jobs location is in the state of Virginia at the city Virginia Beach, in the country US - at this current ZipCode: 23462
The information residing in this page is not directly announced by our websites, we help users in the intent of finding the jobs they want and redirect them back to jobs8 for apropriate applying to any of the jobs listed on www.greenenergyjobsonline.com.
Job Overview
Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply
Responsibilities:
Handle high amounts of incoming calls
Identify and evaluate customers' needs to deliver satisfaction
Build sustainable relationships of trust through open and interactive discussion
Provide accurate, valid and comprehensive information by using the right methods/tools
Manage complaints, provide proper solutions and options; follow up to secure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Requirements:
Some proven customer support experience or experience as a client service representative is _preferred_
Strong phone administration skills and active listening capabilities
Ability to work independently and as a member of various teams and committees
Strong attention to detail
Exceptional communication and presentation skills
Ability to multi-task, prioritize, and control time effectively
Experience with iOS and MacOS
Ability to work nights & some weekends
Job Type: Full-time
Pay: $14.00 - $26.54 per hour
Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Parental leave
Vision insurance
Schedule:
8 hour shift
Ability to commute/relocate:
Virginia Beach, VA 23462: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Responsibilities:
Handle high amounts of incoming calls
Identify and evaluate customers' needs to deliver satisfaction
Build sustainable relationships of trust through open and interactive discussion
Provide accurate, valid and comprehensive information by using the right methods/tools
Manage complaints, provide proper solutions and options; follow up to secure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Requirements:
Some proven customer support experience or experience as a client service representative is _preferred_
Strong phone administration skills and active listening capabilities
Ability to work independently and as a member of various teams and committees
Strong attention to detail
Exceptional communication and presentation skills
Ability to multi-task, prioritize, and control time effectively
Experience with iOS and MacOS
Ability to work nights & some weekends
Job Type: Full-time
Pay: $14.00 - $26.54 per hour
Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Parental leave
Vision insurance
Schedule:
8 hour shift
Ability to commute/relocate:
Virginia Beach, VA 23462: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Employer Overview
Rag2Riches Franchise
Virginia, Virginia Beach - 23462- Agency